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15 Mar 2018  |  Asia Pacific

ASEAN Hosted/ Cloud Contact Center Market Update, Forecast to 2023

Upswing in the Market, as Customer Awareness and Focus on Cost, Flexibility and Scalability Continue to Grow

Today, companies globally are challenged by the rapidly shifting market forces including the fast rate of innovation, change in technology landscape, increasing consumerization and changing economic scenarios. Firms are increasingly launching new and disruptive services in the market to differentiate themselves from the rest. On the other hand, end...

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This report is the second in a two-part series on NoSQL databases to provide a fuller view of the wide range of options available to those who (wisely) wish to deploy these technologies. The companion report in this two-report series deals with the issues surrounding NoSQL DBs versus existing relational DBs; competitive issues among NoSQL provider...

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14 Mar 2018  |  Africa

Natural Gas Infrastructure and Opportunities in Sub-Saharan Africa, 2018

Opportunities Arising from LNG Export and Local Gas-to-Power Projects will Fuel Growth

Sub-Saharan Africa (SSA) offers tremendous potential for exploration, production, and utilisation of natural gas reserves. The region is set to be a hub for natural gas production and export with market potential in Asia-Pacific and Europe. In addition to LNG and pipeline exports, use of gas for power generation and domestic energy demands will dri...

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12 Mar 2018  |  Global

Impact of Digitisation on the Chemical Industry, 2018

Companies that Best Navigate the Complex Web of Opportunities will Find Great Opportunities for Growth

Digital technologies are affecting all aspects of the chemical industry along the value chain. Frost & Sullivan has divided the impact of digital transformation into seven domains along the value chain. The digital plant concept is just one of these domains. A digital plant uses innovative technology for many specific reasons including predictive m...

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09 Mar 2018  |  Global

Network Security Forensics in the Incident Detection and Response Lifecycle

The Proof is in the Packet

Network security forensic tools get to the heart of the matter in cybersecurity and that is the proper indexing and correlation of packets. The most noted platforms include RSA NetWitness, Cisco Stealthwatch, Arbor Networks Spectrum, and IBM QRadar. However, often companies do not wish to use full packet capture platforms; and will consider solutio...

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Taking a practical approach to AI simplifies the decision to implement AI capabilities; but it also ensures that AI-enabled tools will deliver value upon implementation, rather than requiring a protracted period of training and customization. Sales engagement, in particular, will generate immediate returns on investment as tuned AI functionality co...

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In this paper, we look at the two dominant approaches available for businesses to virtualize branch network functions, and software-define the branch. As can be deduced from the partial list of questions stated above, there is no single answer for all enterprises. The choice will depend on the current state of the WAN infrastructure; the business s...

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27 Feb 2018  |  Asia Pacific

Strategic Analysis of Malaysian Commercial Vehicle Industry, Forecast to 2025

Annual Demand for Pickups, Light-medium-heavy Trucks and Buses to Grow With Infrastructure Growth and Entry of New Players by 2025

Malaysia is the third largest commercial vehicle (CV) market in Asia Pacific after Indonesia and Thailand and is at the beginning of a rapid growth phase. The Total Industry Volume (TIV) has continued to decrease since 2013 due to slow economic growth and a depreciating Ringgit that has impacted business confidence and purchasing power. Consequentl...

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26 Feb 2018  |  North America

North American International Auto Show Highlights, 2018

With 8 New Launches, SUVs and Trucks Were the Most Popular Segments at the NAIAS 2018

This research highlights the new vehicle announcements and launches that were part of the North American International Auto Show in 2018. Being among the first few shows in the year, the NAIAS showcased vehicles that will play a key role in the American market over the year. With nearly 50% of the product launches coming from the SUVs, crossovers, ...

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Many companies seeking to optimize cost in their support operations “offshored” their helpdesks over the past decade. Yet, the backlash over poor customer experiences, many rooted in language barriers, has caused many firms to bring their support operations back “onshore,” with native English speakers manning the phones. This still, however...

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Showing 61-70 of 529