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15 Mar 2018  |  South Asia, Middle East & North Africa

India Hosted/ Cloud Contact Center Market Update, Forecast to 2023

Upswing in the Market, as Customer Awareness and Focus on Cost, Flexibility and Scalability Continue to Grow

Today, companies globally are challenged by the rapidly shifting market forces including the fast rate of innovation, change in technology landscape, increasing consumerization and changing economic scenarios. Firms are increasingly launching new and disruptive services in the market to differentiate themselves from the rest. On the other hand, end...

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14 Feb 2018  |  South Asia, Middle East & North Africa

India Managed Security Services Market, Forecast to 2021

Pressure to Reduce Operational Costs Driving MSS Adoption

The MSS market in India grew by 24.1% on a year-on-year (YoY) basis. In 2016, the MSS segment continued to witness growth in the Indian market, owing to the increasing demand of cybersecurity solutions. This was being driven by the government’s drive for digitization through its Digital India campaign. Furthermore, the National Payments Corporati...

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