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30 Dec 2015  |  Asia Pacific

Asia-Pacific Contact Center Outsourcing Market

Market Continues to Grow, though the Pace has Slowed Down

The research service includes analysis of the contact center outsourcing market in Asia-Pacific. Market sizing and forecasting are provided in terms of both seats and revenue. Revenue forecast is provided for 13 countries within the total Asia-Pacific market including Australia, China, Hong Kong, India, Japan, Malaysia, New Zealand, Indonesia, the ...

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16 Sep 2015  |  Asia Pacific

Analysis of the Asia-Pacific Contact Center Applications Market

Omni-channel Integration Consolidates Communication Platforms

Contact centers are actively transforming from call centers to customer engagement centers. This study breaks down the contact center applications market across 14 countries in Asia-Pacific based on 8 application segments: ACD, CTI, IVR, outbound systems, call monitoring, WFM, speech technology, and multimedia systems. It presents the market sizing...

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02 Jul 2015  |  Asia Pacific

Analysis of the Asia-Pacific Network Security Market 2014

Demands of Prevention, Detection, and Remediation through Network Security

The Asia-Pacific (APAC) network security market recorded a year-on-year growth of 3.6% in 2014. High profile breaches involving key retailers in the United States have led to more enterprises believing there is a need to detect and remediate hidden malware in their networks. Network firewall companies have performed strategic acquisitions, integrat...

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10 Jun 2015  |  Asia Pacific

Asia-Pacific Application Delivery Controller Market CY 2014 Tracker

Rising Adoption of Web-based and Cloud Services Driving Market Growth

The Asia-Pacific application delivery controller market (ADC) posted revenue of $720.1 million in 2014, recording a steady year-on-year growth of 7.3% as service providers and enterprises continued to enhance their critical business application services on the Web platform. Understanding ADC technology and its important role in the business environ...

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13 Mar 2015  |  Asia Pacific

Analysis of the Asia-Pacific Hosted Contact Center Market 2013

Hosted Model Saw Continuous Growing Adoption in Emerging Markets

This research service includes analysis of the hosted contact center services market in the Asia-Pacific region. Market sizing and forecasting are provided for Asia-Pacific, in terms of seats and revenue. The competitive landscape is examined at the vendor level and at the service provider level. Regional analyses and forecasting are presented for ...

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28 Oct 2014  |  Asia Pacific

Asia-Pacific Contact Center Applications Market, 2013

The Industry is Rapidly Transforming from Technology-centric to Customer Engagement Focused

This study breaks down the contact center applications market across 13 countries in the Asia-Pacific region based on 8 application segments including Automatic Call Distributor (ACD), Computer Telephony Integration (CTI), Interactive Voice Response, Outbound, Call Monitoring, Workforce Management (WFM), Speech Technology, and Multimedia applicatio...

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23 Sep 2014  |  Asia Pacific

Analysis of the Asia-Pacific Internet of Things Market

Connecting Billions of Devices by 2020

The Internet of Things (IoT) market is expected to be one of the fastest-growing segments in the technology industry in Asia-Pacific. Total Asia-Pacific IoT spending is forecast to be $9.96 billion in 2014, at a CAGR of 34.1%, reaching $57.96 billion by 2020. More than 80 billion devices are expected to be connected to the Internet by 2020. This re...

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30 Jun 2014  |  Asia Pacific

Analysis of the Asia-Pacific Network Security Market 2013

The Increasingly Sophisticated Security Landscape is Driving the Market

The Asia-Pacific network security market is bearish without the requisite spendings and interest to call it a growing one; however, one way to improve revenue has been by providing platform-centric complementary network solutions integrated into established platforms like IPS and firewall; including, offering value-added services that take market s...

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18 Jun 2014  |  Asia Pacific

Application Delivery Controller Market in Asia-Pacific 2013 Tracker

Increasing Adoption of Cloud Services Key Driver for Market Growth

The Asia-Pacific (APAC) application delivery controller (ADC) market posted an 8.8% growth on a YoY basis in 2013. The slowdown in the market could be attributed to the weaker business climate in the region, which affected enterprise propensity to spend on IT, as well as resulted in enterprises opting to prioritize investments in other technology s...

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19 May 2014  |  Asia Pacific

Asia-Pacific Web Application Firewall (WAF) Market 2013

The Growing Level of Reliance on Web Applications and Rising Cyber Attacks are Driving WAF Adoption

The Asia-Pacific Web Application Firewall market recorded a steady growth of 19.6% in 2013 compared to 2012, reaching a total market size of $115.6 million in 2013. The growing level of reliance on Web applications, along with the rise in cyber attacks, were all major contributors to the growing WAF adoption in the region. With growing number of de...

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