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20 May 2020  |  Latin America
Benchmarking Future Growth Potential
The Latin America and Caribbean (CALA) UCaaS market exhibited a strong, double-digit performance in 2019, in terms of both users and revenue. Future growth is expected and forecast in the double-digit range and will be driven by a growing number of offerings in the market, an increasing acceptance of the cloud as a proven modality for technology co...
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04 Oct 2019  |  Latin America
Hosted/Cloud Solutions Leading Market Growth Through Innovation and Flexibility
This study examines the contact center (CC) solutions market in Latin America and the Caribbean. In the past, Frost & Sullivan has done separate studies for the contact center on-premise solutions and hosted/cloud solutions markets. However, this year both studies are combined. This study is based on extensive primary and secondary research. Some ...
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20 Sep 2019  |  Latin America
Increased maturity will drive cybersecurity actions
The Latin American cybersecurity market is expected to reach $1,877.8 million in 2018 and grow to $3,430.6 million by 2023, presenting a CAGR of 12.8%. This study is a market sizing of the following cybersecurity markets in Latin America: · Advanced Malware Sandbox (AMS) · Cloud Access Security Broker (CASB) · Distributed Denial of Service ...
20 May 2019  |  Latin America
Application Management will Drive Market Growth as Digital Transformation Increases in Relevance
The Brazilian market for technology services has been readjusted to meet new demands since end-user companies require services that can provide high value add, can be quickly implemented, and are offered at more competitive prices. Companies across industry verticals have different technology maturity levels and look for service providers who have ...
08 May 2019  |  Latin America
New Value Propositions Drive Growth in Various Segments
The cloud IP telephony and unified communications and collaboration (UC&C) services market exhibited double-digit growth in Latin America and the Caribbean (CALA) in 2018. Competition is expected to increase in most countries in Latin America due to new service providers entering the market, existing participants widening their service portfolio, a...