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28 Oct 2014  |  Asia Pacific

Asia-Pacific Contact Center Applications Market, 2013

The Industry is Rapidly Transforming from Technology-centric to Customer Engagement Focused

This study breaks down the contact center applications market across 13 countries in the Asia-Pacific region based on 8 application segments including Automatic Call Distributor (ACD), Computer Telephony Integration (CTI), Interactive Voice Response, Outbound, Call Monitoring, Workforce Management (WFM), Speech Technology, and Multimedia applicatio...

USD 25,000.00

USD 18,750.00 save 25 %

02 Jan 2013  |  Asia Pacific

Asia-Pacific Network Security Market Q3 2011

Increase in Sophisticated Cyber Attacks Promoted Investment in Network Security Set-ups

The Asia-Pacific (APAC) network security market registered a flat growth on a quarter-over-quarter (QoQ) basis, although the year-over-year (YoY) growth of good growth suggested that spending sentiments were stronger compared to last year. For enterprises that went ahead with their purchases, strong emphasis was placed on the vendors ability to a...

USD 30,000.00

USD 22,500.00 save 25 %

25 Jul 2013  |  Asia Pacific

Asia-Pacific Contact Center Applications Market, 2012

Growth Stumbles as Global Economic Uncertainty Prevails

This study breaks down the contact center applications market across 13 countries in Asia-Pacific based on 8 application segments including ACD, CTI, IVR, outbound, call monitoring, WFM, speech, and multimedia applications. It presents market sizing and market share by application and by country. Trends are also identified based on technology adopt...

USD 25,000.00

USD 18,750.00 save 25 %

16 Sep 2015  |  Asia Pacific

Analysis of the Asia-Pacific Contact Center Applications Market

Omni-channel Integration Consolidates Communication Platforms

Contact centers are actively transforming from call centers to customer engagement centers. This study breaks down the contact center applications market across 14 countries in Asia-Pacific based on 8 application segments: ACD, CTI, IVR, outbound systems, call monitoring, WFM, speech technology, and multimedia systems. It presents the market sizing...

USD 25,000.00

USD 18,750.00 save 25 %

The Asia-Pacific hosted IP telephony and Unified Communications and Collaboration (UCC) services market entered into a fast-moving stage for the first time and various services available in the market increased across all countries in the region. Increasing awareness and demand for cloud services is also driving migration from a CapEx to OpEx model...

USD 25,000.00

USD 18,750.00 save 25 %

This research service analyzes the Asia Pacific managed security services (MSS) market through consultation with the major managed security service providers (MSSP) in the region. Three key service segments are included :- hosted security services, customer premises equipment (CPE)-based management/monitoring services, and assessment services. Alth...

USD 25,000.00

USD 18,750.00 save 25 %

25 Nov 2008  |  Asia Pacific

Asia Pacific Application Networking Market CY 2007

Globalization has redefined the business landscape in APAC and paved the way for the growth of ADC & WAN Optimization solutions. The US & European multi-national firms continue to invest heavily in the APAC region, expanding their number of offices, employees and business partners . These remote offices are becoming highly empowered, demanding the ...

USD 30,000.00

USD 22,500.00 save 25 %

The Asia Pacific Contact Center Applications Markets CY2008 study covers 8 application segments, namely, Automatic Call Distributor (ACD), Computer Telephony Integration (CTI), Interactive Voice Response (IVR), Outbound Systems (OB), Call Monitoring Systems (CM), Workforce Management Systems (WFM), Speech Technology (ST) and Multimedia Systems (MM)...

USD 25,000.00

USD 18,750.00 save 25 %

The Asia Pacific network security market posted a YoY decline of -1.6% in 2009, as the fallout from the global financial meltdown finally took its toll on the business environment in the region. In contrast to the robust growth momentum which characterised the 2008 market, sentiments in the 2009 market, particularly in the first half of the year, w...

USD 30,000.00

USD 22,500.00 save 25 %

10 Mar 2011  |  Asia Pacific

Asia Pacific (including Japan) Network Security Market Q1 2010

Asia Pacific (including Japan) Network Security Market Q1 2010

The APAC network security market endured a slow start to the year, registering a relatively flat performance in Q110 after clocking a marginal decline of -1.8 percent on a YoY basis. Whilst the slowness could be largely attributed to Q110 being the first fiscal quarter for most markets in the region, the prevailing enterprise mindset of caution a...

USD 30,000.00

USD 22,500.00 save 25 %

Showing 1-10 of 30