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10 Feb 2017  |  Asia Pacific
Asia-Pacific Hosted Telephony and Unified Communications and Collaboration (UCC) Services Providers, 2016
The Asia-Pacific hosted IP telephony and Unified Communications and Collaboration (UCC) services market entered into a fast-moving stage for the first time and various services available in the market increased across all countries in the region. Increasing awareness and demand for cloud services is also driving migration from a CapEx to OpEx model...
30 Sep 2015  |  North America
Opportunities in the Automotive Tools Market
This report aims to understand the automotive tools industry through automotive technicians since 2007 and identify market opportunities. The most commonly purchased auto tools within the last year are hand tools, closely followed by the power tools purchase rate. Tool storage devices have the lowest rate, which is most likely because of their purp...
16 Sep 2015  |  Asia Pacific
Omni-channel Integration Consolidates Communication Platforms
Contact centers are actively transforming from call centers to customer engagement centers. This study breaks down the contact center applications market across 14 countries in Asia-Pacific based on 8 application segments: ACD, CTI, IVR, outbound systems, call monitoring, WFM, speech technology, and multimedia systems. It presents the market sizing...
09 Jul 2015  |  North America
2010–2014 Trend Analysis of US Heavy Duty (HD) Fleet Managers’ Preferences for Advanced Truck Technologies
Total Cost of Ownership and Downtime Reduction Driving Technology Adoption
The aim of the study is to analyse the trends pertaining to fleet managers preference for powertrain, safety, and telematics technologies in North America. Total cost of ownership, downtime reduction, and regulation compliance are emerging as the dominant factors influencing fleet managers desirability and willingness to pay for advanced truck tech...
06 Feb 2015  |  Europe
Gauging Customers Pulse to Enhance the Driving Experience
A consumer survey completed in 2014 by Frost & Sullivan has revealed that 70% of consumers rate secure feel as the most important aspect when talking about a better driving experience. The survey interviewed more than 1,800 drivers of different car segments across France, Germany, the United Kingdom, and Russia. The survey results present consumers...
28 Oct 2014  |  Asia Pacific
The Industry is Rapidly Transforming from Technology-centric to Customer Engagement Focused
This study breaks down the contact center applications market across 13 countries in the Asia-Pacific region based on 8 application segments including Automatic Call Distributor (ACD), Computer Telephony Integration (CTI), Interactive Voice Response, Outbound, Call Monitoring, Workforce Management (WFM), Speech Technology, and Multimedia applicatio...
10 Oct 2014  |  Global
Does Your Green Footprint Strategy Leverage Emerging Market Potential?
Information technology and service provider companies are turning to renewable energy to meet sustainability goals because of high energy consumption and excessive emissions from data centers. Companies are investing in on-site renewable energy projects or partnering with utility companies to expand their green footprint. This study establishes tha...
15 Oct 2013  |  Latin America
Intense Competition Drives Growth in the Argentinean Market
This research service covers the Argentinean total telecommunications market and examines key drivers and restraints for growth, market trends, and forecasts. The total market is composed of: fixed telephony services, mobile telephony services, fixed broadband services, pay TV services, and fixed VoIP services. In addition, revenue segmentation by ...
USD 30,000.00 save 25 %
25 Jul 2013  |  Asia Pacific
Growth Stumbles as Global Economic Uncertainty Prevails
This study breaks down the contact center applications market across 13 countries in Asia-Pacific based on 8 application segments including ACD, CTI, IVR, outbound, call monitoring, WFM, speech, and multimedia applications. It presents market sizing and market share by application and by country. Trends are also identified based on technology adopt...
09 Jan 2013  |  Latin America
The Major Competitors Leading the Argentinean Market
This research service covers the Argentinean total telecommunications market and examines key drivers and restraints for growth, trends, and forecasts. The total market is composed by the segments fixed telephony services, mobile telephony services, fixed broadband services, pay TV services, and fixed VoIP services. In addition, revenue segmentatio...
USD 30,000.00 save 25 %