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08 Nov 2021  |  Europe
AI and Digital Technologies Drive Transformational Growth
This research service provides an overview of customer experience outsourcing services in Europe and outlines drivers and restraints, market share by industry participant/ contact channel, revenue by market/service/vertical types, WAHA share, percent of technology adoption and bot-managed interactions. Market dynamics will favor global, technologic...
28 Sep 2021  |  North America
Digital Transformation and Artificial Intelligence are Growth Opportunities that Spur a More Human Approach to Customer Care
New analysis from Frost & Sullivan's Information & Communication Technologies program presents some of the trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience in the next few years, and includes insights for selected industries, business models, and technology areas, including: • ...
25 Mar 2021  |  Global
Software-as-a-Service Delivery Model, New Use Cases, and Expansion into Mid-market Will Drive Growth
Cyber threat intelligence (CTI) is a collection of data, information, and knowledge about past, present, and future cyberattacks. It is the cornerstone of mature cyber defense programs and a sought-after product category that allows organizations to adapt their security posture to the rapidly evolving threat landscape. Information about potential a...
05 Feb 2021  |  Asia Pacific
Complex Business Environment and Insufficient Cybersecurity Make the Adoption of MSS a Top Technology Strategy
Managed security service providers (MSSPs) offer managed security services (MSS) that help manage and monitor the security posture of their customers’ IT infrastructure. By using these services, client organizations are often able to reduce expenditure on either customer premises equipment (CPE) or in-house security specialists, and receive effec...
10 Dec 2020  |  Asia Pacific
Acceleration of Cloud Technology Powering the APAC Privileged Access Management Solutions Market, Forecast to 2024
Future Growth Potential Enhanced by Growth Opportunities to Secure Privileged Access Across Cloud Environments
Demand for privileged access management (PAM) solutions will continue to increase in the next 5 years because of the stringent requirements for compliance and concerns about data privacy and security (particularly in highly regulated industries). On-premises solutions will continue to be widely adopted among businesses in the Asia-Pacific region ...
03 Dec 2020  |  Asia Pacific
Service Providers to Develop Energy-efficient Data Centers to Enhance Their Technology Strategy Roadmap
To increase their presence, hyperscale cloud service providers, such as Alibaba, Microsoft, and Amazon Web Services, along with the local cloud vendors, are expanding their infrastructure, operations, and availability across Singapore. With the extensive penetration of Internet connectivity, as well as a keen focus on cybersecurity and data privacy...
03 Dec 2020  |  Asia Pacific
Increase in Adoption of Data-intensive Technologies to Boost the Growth Pipeline for Colocation Services
To increase their presence, hyperscale cloud service providers, such as Alibaba, Microsoft, and Amazon Web Services, along with the local cloud vendors, are expanding their infrastructure, operations, and availability across Indonesia. With the extensive penetration of Internet connectivity, as well as a keen focus on cybersecurity and data privacy...
25 Nov 2020  |  Asia Pacific
Rising Number of DDoS Attacks Spur Growth for Protective Solutions
The Asia-Pacific distributed denial-of-service (DDoS) solutions market grew with double-digit growth for both on-premise and cloud-based segments. The market will primarily be driven by the relentless growth of DDoS attacks throughout the region. In addition to acts committed for financial gain, simmering geopolitical tensions have prompted state-s...
20 Nov 2020  |  Asia Pacific
Convergence of Solutions into Holistic Web Protection Bundles Transforming the Asia-Pacific Web Application Firewall (WAF) Solutions Market, Forecast to 2024
Increasing Use of Cloud and Web Applications Accelerates WAF Security Solutions’ Adoption
The Asia-Pacific WAF solutions market recorded healthy growth in 2019 due to high adoption rates from the on-premises and cloud-based segments. Though on-premises WAF solutions account for the larger share at present, the cloud-based segments rapid growth will see it achieve parity with the former around the end of the forecast period. On-premise...
05 Oct 2020  |  North America
Accelerating Migration to the Cloud Transforming the Global Cloud Access Security Broker (CASB) Market, 2024
Shift to Work from Home Model and Wider Use of Mobile/Remote Workforce to Interact with Cloud Apps to Present Major Growth Opportunities
This Frost & Sullivan report analyzes the global market for Cloud Access Security Brokers (CASB). CASB is a software that acts as a security control point between users and cloud services. It can be deployed as an on-premises or cloud-hosted solution. In addition to Software as a Service (SaaS) apps such as Office 365 and Google G Suite sanctioned ...
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