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22 Jul 2019  |  Asia Pacific

New Zealand Contact Center Applications Market, Forecast to 2024

Mainstream Focus on Resource Optimization and Customer Insights will Boost Growth

The New Zealand contact center application market grew by 2.5%, reporting total market revenue of $13.8 million in 2017. The market is forecast to shrink at a CAGR of 0.2% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, Indi...

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22 Jul 2019  |  Asia Pacific

Philippine Contact Center Applications Market, Forecast to 2024

Fast-paced Adoption was Observed Among Outsourcers Offering Services to Global Organizations

The Philippine contact center application market grew by 0.1% in 2017 and generated market revenue of $20.8 million. The market is forecast to grow at a CAGR of 4.4% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Ind...

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22 Jul 2019  |  Asia Pacific

Singaporean Contact Center Applications Market, Forecast to 2024

The Adoption of WFM and Analytics Applications will Bring Growth Opportunities

The Singaporean contact center application market shrunk by 0.4% in 2017 and generated $16.2 million. The market is forecast to shrink further at a CAGR of 0.3% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesi...

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22 Jul 2019  |  Asia Pacific

South Korean Contact Center Applications Market, Forecast to 2024

Competition has Intensified

The South Korean contact center application market shrunk by 19.6% and generated $53 million in 2017. The market is forecast to grow at a very slow CAGR of 0.1% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesi...

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22 Jul 2019  |  Asia Pacific

Taiwanese Contact Center Applications Market, Forecast to 2024

Price Sensitivity Remains Despite Overall Market Maturity

The Taiwanese contact center application market shrunk by 2.0% and generated $9.1 million in 2017. The market is forecast to further shrink at a CAGR of 1.6% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesia, ...

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22 Jul 2019  |  Asia Pacific

Thai Contact Center Applications Market, Forecast 2024

The Volume of Omnichannel Customer Interaction has Increased

The Thai contact center application market grew by 8.4% and generated $17.8 million in 2017. The market is forecast to see a CAGR of 4.7% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New...

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22 Jul 2019  |  Asia Pacific

Vietnamese Contact Center Applications Market, Forecast to 2024

Still-developing IT Infrastructure Offers Plenty of Growth Opportunities

The Vietnamese contact center applications market grew by 3.5% and generated $4.1 million in 2017. The market is forecast to see a CAGR of 4.7% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysi...

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20 May 2019  |  Asia Pacific

Australia and New Zealand (ANZ) Managed Security Services Market, Forecast to 2022

Lack of In-house Cybersecurity Skills Drives MSS Adoption

In 2017, the MSS market in the ANZ region recorded a growth of 13.5%. Australian companies are increasingly witnessing cybercrimes, making the region one of the most targeted the Asia-Pacific region. Ransomware and phishing attacks are the most frequent, and governments are now looking at the growing number of cyber incidents as a major area of con...

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20 May 2019  |  Asia Pacific

ASEAN Managed Security Services Market, Forecast to 2022

Lack of In-house Cybersecurity Skills Drives MSS Adoption

Demand for MSS continued to quickly increase among ASEAN countries as the market grew significantly by 18.6%, on a YoY basis. Though investment in security measures for better security protection and risk management continued to increase, organizations in ASEAN faced growing challenges in security operations due to shortage of professionals and dom...

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20 May 2019  |  Asia Pacific

Greater China Region (GCR) Managed Security Services Market, Forecast to 2022

Lack of In-house Cybersecurity Skills Drives MSS Adoption

The Greater China MSS market maintained its double-digit growth of 18.3% on a YoY basis in 2017. The market was strongly driven by the introduction of new cybersecurity laws and guidelines from local authorities. Stricter compliance has put enterprises under greater pressure to meet specific requirements. More enterprises were looking for third-par...

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Showing 11-20 of 153