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28 Dec 2015  |  Asia Pacific

Customer Experience Management StudyAustralias Telecommunications Sector 2015

Benchmarking the Industry Excellence in Delivering Superior Customer Experience

In this Customer Experience Management study for Australia's Telecommunications sector, Frost & Sullivan examines the experiences deliveries provided by telecommunications companies to its customers. This study looks at the critical factors that influence customer behavior throughout the three phases (pre-purchase, purchase and post-purchase) of th...

USD 4,900.00

USD 3,675.00 save 25 %

10 Aug 2015  |  Asia Pacific

Customer Experience Management ReportMalaysia Telecommunications 2014

Benchmarking the Industry Excellence in Delivering Superior Customer Experience

In this first Customer Experience Management report for Malaysias Telecommunications industry, Frost & Sullivan explores the relationship of the experiences provided by telecommunications companies for its customers. We look at the critical factors that influence customer behaviours throughout the three phases (pre-purchase, purchase and post-purc...

USD 3,950.00

USD 2,962.50 save 25 %

07 Aug 2015  |  Asia Pacific

Customer Experience Management ReportSingapore Telecommunications 2014

Benchmarking the Industry Excellence in Delivering Superior Customer Experience

In this first Customer Experience Management report for Singapore's Telecommunications industry, Frost & Sullivan explores the relationship of the experiences provided by telecommunications companies for its customers. We look at the critical factors that influence customer behaviours throughout the three phases (pre-purchase, purchase and post-pur...

USD 3,950.00

USD 2,962.50 save 25 %

3 Item(s)