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03 Sep 2021  |  Asia Pacific

Singapore Data Center Colocation Services Growth Opportunities

Hyperscale Demand Will Drive the Growth Pipeline for the Data Center Colocation Market

Singapore is a leading data center colocation services market in the Asia-Pacific region. With increasing digital transformation, favorable government policies, and a business-friendly market, the market is expected to maintain robust growth. Enterprises are shifting their focus toward disruptive technologies and 5G implementations to boost colocat...

USD 4,950.00
25 Aug 2021  |  Asia Pacific

State of the Asia-pacific Customer Contact Industry—The Covid-19 Pandemic has Accelerated CX Investments

During the Pandemic, Companies Have Become Increasingly Dependent on the Cloud to Deliver CX, and this Trend is Likely to Gain Further Momentum

The COVID-19 pandemic wreaked havoc in 2020 and continues to harm people, businesses, and economies. Accelerated vaccine deployment, a strong rebound of consumer demand, and faster service sector recovery can enable full GDP recovery by mid-2021 (optimistic scenario). In case of multiple fresh outbreaks, lockdown extensions, and delayed vaccine adm...

USD 4,950.00
08 Jul 2021  |  Asia Pacific

Philippines Telecommunications Customer Experience Management Study 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products and services, and various touchpoints. Frost & Sullivan evaluates the customer experiences of the telecommunications sector in the Philippines, examining the critical factors influencing customer behavior through...

USD 4,950.00
07 Jul 2021  |  Asia Pacific

Philippines Retail Banking Customer Experience Management Study 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

Frost & Sullivan's Customer Experience Management study in the retail banking sector explores customer experience among banking providers in the Philippines, mainly the Philippine National Bank (PNB), BDO Unibank, Bank of the Philippine Islands (BPI), Metrobank, Union Bank, and Landbank. Customer experience is the accumulation of a customer's exper...

USD 4,950.00
05 Jul 2021  |  Asia Pacific

Japan Data Center Colocation Services Growth Opportunities

Increasing Enterprise Cloud Adoption and Accelerating Digital Transformation Initiatives Boost Colocation Services Growth Pipeline

Japan is an important data center colocation services market in Asia-Pacific. Increase in enterprise digital transformation initiatives, well-developed network and connectivity infrastructure, and rise in cloud technology adoption are expected to drive the markets continual growth. Surge in colocation services demand prompts services providers to i...

USD 4,950.00
09 Jun 2021  |  Asia Pacific

Indonesian Data Center Colocation Services Growth Opportunities

Transformative Mega Trends and Increasing Digitization Initiatives Drive the Growth Pipeline of Data Center Colocation Services

Indonesia is a prominent data center colocation services market in Southeast Asia. With increasing implementation of digital transformation initiatives, favorable government policies toward digital technology adoption, and improvements in the countrys connectivity and network infrastructure, the market is expected to continue growing. Enterprises a...

USD 4,950.00
07 May 2021  |  Asia Pacific

Customer Experience Management Study—Malaysian Telecommunications Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. In this study, Frost & Sullivan examines customer experience in the telecommunications sector in Malaysia, with a focus on the critical factors that influence customer behavior through...

USD 4,950.00
13 Apr 2021  |  Asia Pacific

High Competitive Intensity Driving Malaysia’s Data Center Colocation Services Market

Adoption of Data-Intensive Technologies and Government Digitization Efforts Accelerate the Growth Pipeline for Colocation Services

Malaysia, considered one of the prime data center colocation markets in Southeast Asia, is poised to experience data center growth due to the high availability of resources and favorable government policies relating to data center infrastructure. The government and enterprises in the country are keen to increase data center services to promote digi...

USD 4,950.00
17 Feb 2021  |  Asia Pacific

Domestic Demand and Strong Offshore Opportunity Strengthens ASEAN Hosted/Cloud Contact Center Market, Forecast to 2026

Scalability, Improved Business Continuity, Remote Working Capabilities will Drive Future Investments

The ASEAN contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. Contac...

USD 4,950.00
17 Feb 2021  |  Asia Pacific

Demand for Advanced Functionality and Remote Working Capabilities Drive Japan Hosted/Cloud Contact Center Market, Forecast to 2026

Ease of Deployment, Scalability, and Reduced Upfront Costs Create Future Growth Opportunities

Japan contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. Contact ce...

USD 4,950.00

Showing 1-10 of 30