Display search results for ** instead (29 products)
18 Dec 2013  |  North America
Market Consolidation Looms
Organizations face the complexity of mitigating quickly evolving malware, maintaining productivity, and meeting compliance. Web and e-mail content security are security software platforms that address this need by serving serve the primary functions: (1) protect against Web-based malware and targeted cyber-attack, (2) prevent access to inappropri...
11 Dec 2013  |  North America
Multichannel and Technology-enabled Solutions to Drive Growth
This market analysis provides market sizing and forecasts for the North American contact center outsourcing market. North American market revenue represents revenues derived from clients based in North America, regardless of fulfillment model. This includes onshore, nearshore, offshore, home-agent, automated and technology-based solutions. This mar...
10 Dec 2013  |  North America
Regulatory Compliance and Advanced Threat Protection Induce Organizations to Outsource Security
The global managed security services market continues to grow at double-digit rates. An increasingly complex and voluminous threat environment, ever-changing regulatory compliance frameworks, and the lack of internal expertise have incentivized organizations to consider engagements with a managed security service provider. In this research service,...
27 Nov 2013  |  Latin America
Increased Spying and the Complexity of Attacks Drive Security Investment
The managed security services market in Latin America, particularly in the Southern Cone, has not yet reached maturity and is in an incipient phase compared to developed countries. Competing in this segment is an important challenge for service providers. Innovative devices and platforms are increasing, and new participants are entering the market....
USD 5,212.50 save 25 %
15 Nov 2013  |  Latin America
Mature and New Business Models are Driving Data Center Service Investments
Market concerns for Brazilian IT infrastructure outsourcing services include the need for space (CAPEX), since companies are restructuring, and the need for more capacity to host infrastructure. Brazilian companies are also struggling to increase operational efficiency, reduce management complexity, and save in costs. The data centers have created ...
USD 5,212.50 save 25 %
15 Nov 2013  |  South Asia, Middle East & North Africa
Increasing Business Transformation Drives Opportunities for IT Services
This research service analyzes IT service opportunities in the Indian automotive sector. The key driver for the growth of IT services in the sector is increased spending by large OEMs. Streamlining their supply chain, better customer connect, and the need for real-time availability of information across the value chain have all played a crucial rol...
08 Nov 2013  |  Global
Continuous Security Intelligence
Security information event management (SIEM) and log management products are gaining a strong following as enterprise organizations look for techniques to defend against advanced threats and persistent hackers. As cyber attacks become more sophisticated, organizations are implementing security products, such as SIEM, to protect their virtual and ph...
31 Oct 2013  |  Global
Mass Smartphone Adoption Increases Risk and Drives Demand for Innovative Security Products
The mobile security challenge is complex and multi-faceted. Mobile devices can be infected by malicious software called malware, enabling hackers to gain access or control. Mobile applications (simply called apps) on the device can perform unwanted, high-risk actions. Sensitive data stored on the device can also be lost or stolen. This study focu...
25 Oct 2013  |  North America
Positioned for Growth in a Time of Uncertainty
Managed Security Service Providers (MSSPs) monitor clients' IT infrastructure from the vendors' security operating centers (SOCs) to respond to anomalies and threats to data and communications. Customers are attracted to MSSPs because the MSSP maintains a deeper expertise in security and the outsourcing of non-core business functions increases orga...
22 Oct 2013  |  Europe
Analytics Leads the Way for Growth in a Challenging Market
This market analysis research provides market sizing and forecasts for premises-based contact centre systems sold in the EMEA region. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact centre analytics. The study provides market forecasts by product...