Display search results for ** instead (15 products)
17 Apr 2018  |  Africa
Growing Adoption of Internet of Things (IoT) and Artificial Intelligence (AI) will Shape the ICT Industry
This study provides a 2018 outlook for the South African information and communication technologies (ICT) market. The research scope includes telecommunications, broadcasting, data centres, cloud, IT services, business process management (BPM) services, Internet of Things (IoT), and Artificial Intelligence (AI). Market trends that are examined incl...
28 Feb 2017  |  Africa
Growing Business and Innovation Environment will Shape the Digital Transformation
This study provides a 2017 outlook for the South African information and communication technologies (ICT) market. The research scope includes telecommunications, broadcasting, data centres, cloud, IT services, business process management (BPM) services, Big Data and analytics, and the Internet of Things (IoT). Market trends that are examined includ...
22 Nov 2016  |  Africa
Improved Access to Innovative Technologies will Shape the Digital Transformation
The study aims to analyze and forecast the Kenya ICT (Information and Communication Technologies) market outlook for 2017. Research Scope: ICT sector analysis (Telecommunications, Broadcasting, Data Center, Cloud, IT Services, BPO Services, Internet of Things (IoT), and Big Data Analytics) Market trends (Regulations/mandates, Macroeconomic, tec...
29 Jul 2015  |  Africa
The Growing Opportunity for Business Process Outsourcing (BPO) Providers in South Africa's Contact Centre Market
To be successfully employed in a contact centre in South Africa, an individual is expected to have a good command of the English language as well as advanced numeracy, technology, and customer service skills. However, skill shortages are a major challenge in the South African contact centre market. Also, a recent change in the requirements to recei...
19 Aug 2014  |  Africa
Market Set for Exponential Growth as Enterprises Move to Outsource Services
This research analyses the cloud services in South Africa and Kenya. It provides an insight into the current and predicted future status of the cloud computing services and also the key market trends. The research focuses on the types of cloud computing services offered in both countries and the main participants in this space. While the South Afri...
20 May 2014  |  Africa
How are African Companies Deriving Value from Big Data?
Big Data solutions are emerging across Africa, driven by increased connectivity and Internet usage, the rapid proliferation of connected devices and the continued investment in Africa-specific innovations. However, the threat of data overload continues to challenge potential adoption as businesses are still struggling to pinpoint how best to moneti...
14 Feb 2013  |  Africa
Promising Uptake of Data Centre Services
This research service encompasses an analysis of West African data centre markets, specifically Nigeria, Ghana, and Senegal. It includes an analysis of key market developments and trends, the market size in terms of revenues, demand, and competition. It also investigates the introduction of new offerings in the three countries that are covered. The...
27 Jun 2011  |  Africa
The aim of this study is to provide current and future overview of the Mauritian BPO market including market size, key competences, business environment and level of technological advancement. The key market forces driving or restricting the Mauritian BPO market are identified and market revenues and growth rates are forecast. The business environm...
USD 5,212.50 save 25 %
10 Nov 2009  |  Africa
This research service analyses the key requirements for end users of outsourced business data services and presents recommendations to key service providers on how to better meet these requirements.
17 Jul 2009  |  Africa
This research service is an in-depth analysis of the IT infrastructure outsourcing market in Kenya. It features the most demanded services in the country per vertical sector, quantifies the market according to revenue and key market participants. It also gives regulatory analysis, main industry challenges, market drivers and restraints. At the end ...