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29 Dec 2014  |  Europe
In previous articles, Frost & Sullivan described how open innovation (OI) means that Innovation Has Left the Lab: A Primer and First Step on an Open Innovation Journey and how ICT Takes Open Innovation to the Rest of the Economy.
17 Dec 2014  |  South Asia, Middle East & North Africa
Seamless Interactive Experience Leading to Customer Retention
Maintaining global competitiveness is a complex pursuit for enterprises across industry verticals. Intensifying competition in the business-to-consumer space, with decreasing customer loyalty and higher customer expectations, is proving to be a challenge for product and service providers. This market insight examines the emerging trends in the omni...
16 Dec 2014  |  Latin America
Colombia, Mexico, and Central America & the Caribbean Drive Growth for the Region
The contact center outsourcing services market in Latin America is expected to attain growth through the end of 2014, driven by a strong performance from regions such as Colombia, Mexico, Central America & the Caribbean, and Peru. While domestic business in the region is predicted to grow at a moderate rate, the offshore services provided from Lati...
08 Dec 2014  |  Europe
On 9 September 2014, the iPhone 6 and the long-anticipated Apple Watch were unveiled at Apple’s keynote address. The most surprising development, however, was Apple’s announcement of Apple Pay, a mobile wallet technology that enables contactless payment from an array of cards stored on a single iPhone.
14 Nov 2014  |  Europe
Despite significant challenges, the Internet economy is to remain a growth hotspot in Russia’s economic landscape—that is the easiest but most important conclusion one can make from this year’s press conference related to the results of the annual study of the Russian Internet Economy (2013–2014).
28 Oct 2014  |  Europe
The Tidal Flow of Europe's Real-time Cities
In the connected age, the flow of data through cities is becoming a key contributor to global competitiveness. European cities are taking advantage of public funds to experiment with open access to data and to assess the monetization potential for selected sources. Although estimating the full value of data in the public sector is difficult, govern...
27 Oct 2014  |  Latin America
How Technology Impacts the Retail Sector in the Customer Era
In this Hot Topic, Frost & Sullivan identifies key areas across the retail sector where the benefits of technology are most acutely felt. It analyzes the key drivers and restraints for technology adoption by retailers and identifies major IT trends in the sector in Brazil, such as online commerce, social networks, RFID, analytics and omni channel i...
16 Oct 2014  |  Europe
Competition in the Next-generation Firewall Market Intensifies with New Cisco Release Based on Sourcefire Technology
Networking provider Cisco launched a new next generation firewall (NGFW) product on 16 September 2014, as part of its portfolio of Adaptive Security Appliance (ASA) firewalls. The release marks an interesting development in a market where the convergence of NGFW and intrusion prevention systems (IPS) is gathering momentum
03 Oct 2014  |  Europe
As the smartphone market matures in developed countries, the two most important companies recently outlined their growth strategies. Apple is targeting the high-end smartphone with larger screens and the wearable category with Apple Watch.
30 Sep 2014  |  Europe
ICT Takes Open Innovation (OI) to the Public Sector: CloudStore, an OI Platform Provided by the UK Government