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31 Jul 2017  |  Global
16 Jun 2017  |  Global
29 May 2017  |  Global
19 Aug 2016  |  Europe
In June, the European Data Forum (EDF) 2016 brought together about 1,000 participants from almost 50 countries in Eindhoven, Netherlands to share and discuss ideas about the importance, proliferation, and uses of data in the global economy and society. Three parallel tracks saw senior and executive leaders deliver more than 40 presentations to a Bi...
04 Aug 2016  |  Europe
Retail Convergence: Augmenting Physical Retail and Introducing the Human Factor and In-store Experience into Online Retail
One of the dominant themes in the definitions of the concept of digital transformation is the improvement of the customer experience through the application of digital technology. Therefore, retailers are experimenting with innovative solutions to improve their businesses and provide enhanced customer value.
21 Jul 2016  |  Europe
Science fiction is close to becoming reality. As robots evolve beyond being clunky industrial machines, they are starting to find their way into our everyday lives. In June 2016, London Exponential Technologists organised an event focussed on robotics, with an emphasis on emotion and social interaction; the timing coincided with the first UK Roboti...
21 Jul 2016  |  Europe
Global markets are still reeling from the results of the historic referendum on 23 June 2016 that are likely to result in the exit of the United Kingdom (UK) from the European Union (EU). The decision will create a ripple effect across industries, with a significant degree of uncertainty with regards to possible repercussions. For the cloud and dat...
20 Jul 2016  |  Europe
Two years ago, when Interactive Intelligence announced PureCloud, I voiced concerns about how well the solution would be suited to European markets. Today, a number of my concerns have not been borne out, and Interactive Intelligence addressed others. The PureCloud product has evolved, and Interactive Intelligence has conceived a business model tha...
15 Jul 2016  |  Europe
The new connected and demanding consumer forces retailers to reinvent their businesses. This phenomenon falls squarely within Frost & Sullivan’s Mega Trends research programme that covers an array of transformative, global forces that define the future of the world we live in through their far reaching impact on businesses, societies, economies, ...
12 Jul 2016  |  Europe
The burgeoning Internet of Things (IoT) has entered an intense period of power negotiations that will determine the winners and losers in this multi-trillion-dollar market. Commercial activity is building around a few pan-industry, mega-platforms (Exhibit 1), and hundreds of specialist and vertical-specific platforms clustered around them.