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Frost & Sullivan defines the Unified Communications-as-a-Service (UCaaS) market as an integrated communications environment that combines/unifies voice, video, and text communications, delivered through hosted, cloud, and managed services. In this study we focus on the conferencing and collaboration services.

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Frost & Sullivan defines the “Outbound Systems” as hardware and software or software-only solutions that facilitate the placement of large volumes of outbound calls in contact centers. For the purpose of this study, contact center outbound dialing systems are defined as products that offer any individual or combination of outbound dialing capab...

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22 Aug 2016  |  Global

The Next Frontier of Growth - Women as Corporate Customers

What this Means for Business and Economies

There have been significant, positive shifts in the approach to women’s roles in society around the world. More women are now moving to leadership positions, occupying more seats in the boardroom, scaling successful companies, and even making a successful political presence. Women can drive the world’s economy as they represent a growth market ...

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16 Aug 2016  |  North America

Global Pharmaceutical Contract Manufacturing Organization (CMO) Market

Emerging Business Models Drive Transformation

The key objective of this research is to provide in-depth knowledge of the major global pharmaceutical CMO market segments—active pharmaceutical ingredients (APIs) and intermediates; and finished dose formulations (FDFs), further segmented by solid, liquid and semi-solid, and injectable doses—and to understand the value chain from clinical to c...

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This Frost & Sullivan report focuses on the current state of the MVPD market, the rise of OTT video services, how consumers view each market, and what service providers need to do to retain subscribers.

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This Stratecast report discusses the major challenges that the healthcare industry faces; how fitness trackers are both adding to the challenges and pointing toward solutions; and the benefits that are already accruing to those who are taking strides toward acquiring, managing, and leveraging data. It also discusses data privacy issues that must be...

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The transformation to cloud, Network Functions Virtualization (NFV) and Software Defined Networking (SDN) will not only change the communications industry, but every industry that touches and depends upon it. If executed successfully, this transformation will be more than radical; it will elevate the CSPs that choose to undergo this transformation ...

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This report examines the technological state of the home market from the perspective of enabling market growth. It seeks to demonstrate that the market is primed for explosive growth if only the various players focus on the user experience. It will be of interest to any company that wishes to participate in the connected home market.

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The consumer market is driven as much by consumer preferences as by the products and services that are presented by vendors to satisfy those preferences. Successful companies are those that anticipate the market, and prepare offerings which will resonate with evolving consumer demands. This report provides insights that will help business decision ...

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01 Apr 2016  |  North America

Small Cell Operations: Tiny Footprint, Colossal Assurance Effort

All Aspects of Operations Must Align for Effective Small Cell Management

This report will review the state of the small cell market, assess what technologies are available, and identify those solutions that are still emerging. The report will also highlight some of the challenges to incorporating small cells into the wider network; then, examine the latest approaches to ensuring the most efficient and effective deployme...

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