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Global CSP Billing 2016 Edition Part 5: Interconnect & Settlement and Partner Management Market Forecast and Market Share Analysis assesses the interconnect & settlement sector and the partner management sector, both individually and in combination. The report establishes a five-year forecast for these two markets, and a market share analysis of th...

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The Consumer Communication Services tracker has been reformatted to reflect feedback received from Stratecast's clients. The new format provides detailed information for several companies in the consumer communication services market for US and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenu...

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The Stratecast Operations, Orchestration, Data Analytics & Monetization (ODAM) team has taken its annual deep dive into the changing communications marketplace, and evaluated the role of billing within the communications service provider (CSP) monetization practice. This study involves over 100 global suppliers, and results in a multi-part report...

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As we move from the Internet of Things (IoT) through cloud computing, quantum computing, big data, NFC payment, brain-computer interfaces to the Internet of Everything (things, people, processes, and data), the network security spectrum is poised to become more challenging. Given the evolving and highly-dispersed threat landscape, the convergence o...

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31 Aug 2016  |  North America

Quarterly U.S. Internet of Things (IoT) Cellular Connection Tracker, Q2 2016

Growth in Business IoT Deployments Drives Increasing Market Penetration of IoT Diverse Range of Applications

Growth in Business IoT Deployments Drives Increasing Market Penetration of IoT Devices in Diverse Range of Applications. Led by AT&T, Verizon, Sprint & T-Mobile, the cellular IoT market is growing rapidly with ubiquitous connectivity and growing list of applications designed to solve customer challenges. Quarterly connections provided from Q4 2014 ...

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Stratecast’s 5th annual survey explores the dynamics of a connected home based on communication services, network, telemetry, and home entertainment. Stratecast took a different approach to displaying this year’s survey data, which focuses on conveying data through graphics so that busy decision makers can quickly understand the connected hom...

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Increasing activities on the Internet are driving the adoption of Web-centric business applications among enterprises in the Asia-Pacific (APAC). With the need to interact with customers via the Web interface in a safe and efficient manner to enhance business operations, enterprises are now beginning to pay greater attention to the security of thei...

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Hosted IP telephony (IP Centrex or hosted IP PBX) services refer to network-based voice services where all call control, voice switching, PBX functionality and network infrastructure related to service provisioning are owned, maintained and managed by a third-party. A hosted UCC solution involves the delivery of pre-integrated network-based applica...

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26 Aug 2016  |  Latin America

Analysis of the Contact Center Outsourcing Services Market in Latin America

Challenging Economic Scenario Drives Offshore Services and Restrains Domestic Businesses

The contact center outsourcing services market in Latin America (LATAM) experienced high growth in the offshore segment, whereas the domestic business was negatively affected by the regional economic crisis. While the United States consolidated as the main market for offshoring, the demand from Spain and for LATAM shore activities grew in 2015. Man...

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Frost & Sullivan defines the Unified Communications-as-a-Service (UCaaS) market as an integrated communications environment that combines/unifies voice, video, and text communications, delivered through hosted, cloud, and managed services. In this study we focus on the conferencing and collaboration services.

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