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03 Oct 2014  |  Latin America

Analysis of the Latin American Managed Security Services Market

Trends and threats will drive the Latin American market

As new trends and technologies are being implemented and utilized by Latin American companies, new and complex vulnerabilities are becoming a reality. As such, MSS services are becoming increasingly important. Although budget for security is still a problem, as most companies are not able to gauge the return on investment (ROI) that investing in se...

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25 Sep 2014  |  Latin America

Analysis of the Latin American Information Technology (IT) Infrastructure Outsourcing Services Market

Maturity of the Latin American Market Drives New Investments in Outsourcing

The IT infrastructure outsourcing market in Latin America is becoming more mature. Companies are understanding the benefits of outsourcing, and focusing instead on the core business, reducing costs, thus, following the strategy to turn capital expenditure (CAPEX) into operational expenditure (OPEX), instead of investing money in expanding capacity,...

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30 Dec 2014  |  Latin America

Strategic Analysis of the Brazilian Companies Investments in ICT

A Deep Analysis of Current and Future Investments in Brazil Regarding IT and Telecom Trends

Frost & Sullivan surveyed 313 Brazilian companies in order to understand their current and future ICT investments, drivers, restraints, and their perceptions about trends such as cloud computing and Big Data analytics.

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03 Jul 2014  |  Latin America

Latin America Unified Communications and Collaboration Solutions Market

New Ways of Working and Improved Global Economic Scenario Provide Opportunities for a Growing Market

The proliferation of new technologies coupled with new business needs and increasingly remote workstations are driving the implementation of unified communications (UC) and collaboration solutions in Latin America. This research service analyses the main drivers and restraints influencing this market. The study provides actual information about mar...

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03 Jul 2014  |  Latin America

Latin American Contact Center Systems Market 2014

Companies are Shifting their Focus to Cloud-based Contact Center Solutions

Important companies have started to make significant investments in hosted and cloud contact center solutions. Other companies, however, have not yet witnessed the adoption of this new technology in the region, and continue to use on-premises solutions. This study covers the Latin American contact center systems market (Mexico, Brazil, Central Amer...

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28 Mar 2014  |  Latin America

Analysis of the Brazilian Total Telecommunications Services Market

The Trend Toward Service Bundles and VAS to Intensify Competition

This study covers the state of the Brazilian total telecommunications markets, examining drivers and restraints for growth, technology, regulation, demand, and geographical trends. Following these, market growth for Brazil and market segments are forecasted. In addition, an in-depth analysis of the competitive situation including telecommunications...

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22 Mar 2013  |  Latin America

Analysis of the Brazilian Total Telecommunications Services Market

Market Gears Up for 4G, FTTH, and IPTV with Fiber Deployment

This study covers the state of the Brazilian total telecommunications markets, examining drivers and restraints for growth, technology, regulation, demand, and geographical trends. Following from these, market growth for Brazil and market segments are forecast. In addition, an in-depth analysis of the competitive situation including telecommunicati...

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04 Feb 2013  |  Latin America

Analysis of the Argentinean and Chilean Contact Center Outsourcing Services Market

Specialized Services Present Opportunities

The contact center outsourcing services market witnessed growth in revenue and workstations in Argentina and Chile during 2011 and 2012. The economic downturn in Europe and United States slowed demand from existing customers abroad, especially for companies with offshore campaigns and telemarketing operations to Spain. This research service examine...

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18 Oct 2013  |  Latin America

The Latin American Unified Communications and Collaboration Solutions Market

Nearing the Tipping Point of Large Scale UC Adoption

The proliferation of IP-based communications infrastructure that boosted adoption of more advanced communications solutions is driving the unified communications (UC) and collaboration solutions market in Latin America. In this research service, Frost & Sullivan covers the principal drivers and restraints impacting the market and analyzes the solut...

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15 Nov 2013  |  Latin America

Analysis of the Brazilian Internet Technology (IT) Infrastructure Outsourcing Services Market

Mature and New Business Models are Driving Data Center Service Investments

Market concerns for Brazilian IT infrastructure outsourcing services include the need for space (CAPEX), since companies are restructuring, and the need for more capacity to host infrastructure. Brazilian companies are also struggling to increase operational efficiency, reduce management complexity, and save in costs. The data centers have created ...

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