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01 Nov 2019  |  Latin America

Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2024

Automation Technologies Transform the Customer Experience and Unveil New Growth Opportunities

The contact center outsourcing services market in Latin American and the Caribbean (CALA) remain relatively stable in terms of revenue in 2018, compared to 2017. This negative performance was mostly due to automation of a large number of interactions by telecom companies, which was partially offset by solid performances of Colombia, Central America...

USD 8,000.00
23 Sep 2019  |  Global

Global Huddle Room Video Conferencing Devices Market, Forecast to 2023

Open Offices and the Need for Ad-hoc Team Collaboration Lead to Strong Growth

The multipurpose, multidimensional modern office featuring hybrid work, open offices, shared workspaces, and hot desking is here. To support today’s digital workers, businesses are designing modern meeting spaces. The emergence of the video-first enterprise has led to a growing demand for simple, affordable, and instant audio-video meetings and c...

USD 5,950.00
17 Sep 2019  |  North America

Top End User Priorities in Digital Transformation, Global, 2019

Gain a Competitive Advantage Using Customer Insights

Across industries, companies expect to increase their IT and Communications investments by 18 to 25%. Almost 99% of businesses have a digital transformation today; however, 18% believe they are behind others on their journey. This is good news for technology vendors; but the key to success is to gain a deeper understanding of their corporate object...

USD 6,000.00
01 Jul 2019  |  North America

North American Mobile Trackers, Q1 2019

Continued Growth of Smartphones, Mobile Computing, and IoT

The North American mobile communications industry is defined by high-speed broadband services, continued penetration of advanced mobile devices, encouraging developments in the cellular machine-to-machine (M2M) and Internet of Things (IoT) market, and a resurgence of unlimited mobile plans. The attached tracker presents mobile communication metrics...

USD 6,000.00

USD 5,400.00 save 10 %

17 Dec 2018  |  North America

Customer Perceptions and Preferences of Big Data and Analytics, United States, 2018

Learn Critical Success Factors to Gain a Competitive Advantage in a Disruptive Digital Industry

The world is creating 2.5 exabytes of data daily. Every organization needs to access that tidal wave of information to make better, faster decisions—or risks being left behind. We have discovered that IT decision makers find that cyber security, big data and analytics, and data centers are the most impactful for revenue growth and cost reduction ...

USD 6,000.00

USD 5,100.00 save 15 %

08 Nov 2018  |  Latin America

Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2023

Automation is Heading the Market for Disruption

The Contact Center Outsourcing (CCO) Services Market in Latin America and the Caribbean experienced high growth, driven by solid performances in CaCar and Colombia, as well as the devaluation of the US Dollar against most Latin American currencies in 2017 (especially against the Chilean peso (15.5%) and the Brazilian reais (8.5%)). Frost & Sulliva...

USD 8,000.00

USD 6,800.00 save 15 %

With our recently conducted 2018 Cloud User Survey, some patterns are beginning to emerge. Some workloads initially deployed in the public cloud are now being moved back into a premises data center, in a trend known as “repatriation.” And for the first time, we are seeing a decline in the number of businesses that use cloud Infrastructure as a ...

USD 6,000.00

USD 5,100.00 save 15 %

16 May 2018  |  North America

North American Mobile Enterprise Applications, 2018—A Survey of Customer Preferences, Plans and Impacts

Pervasive Use of Mobile Worker Apps is Driving Digital Transformation, Employee Productivity, and Customer Engagement

The future success of North American businesses rests in large part on their ability to truly mobilize their employees. Smartphones and tablets are not enough--It is the application software those devices enable that increasingly makes the difference between winners and losers in a high stakes economy driven by an ever more demanding customer base....

USD 6,000.00

USD 4,500.00 save 25 %

The 10 ODAM companies that Stratecast has chosen as its '10 to Watch' in 2018 are focused on meeting critical business challenges and improving technology enablement functions. These companies are included in our list because they deliver innovative solutions that help CSPs transform operations, address new business needs, and help to improve the c...

USD 6,000.00

USD 4,500.00 save 25 %

08 Feb 2018  |  Asia Pacific

Asia-Pacific Enterprise Telephony Market H1 2017 Tracker, Forecast to 2021

On-premise Telephony Solutions Face Strong Challenges from Hosted/Cloud Telephony Services

This market tracker analyzes the trends, the go-to-market strategies, and the important customer successes. The market is segmented into private branch exchange (PBX), key telephone system (KTS), wireless PBX (WPBX), and Internet Protocol (IP) PBX. Research is based on Frost & Sullivan's proprietary TEAM methodology, which ensures that clients have...

USD 10,000.00

USD 7,500.00 save 25 %

Showing 1-10 of 146