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23 Sep 2019  |  Global

Global Huddle Room Video Conferencing Devices Market, Forecast to 2023

Open Offices and the Need for Ad-hoc Team Collaboration Lead to Strong Growth

The multipurpose, multidimensional modern office featuring hybrid work, open offices, shared workspaces, and hot desking is here. To support today’s digital workers, businesses are designing modern meeting spaces. The emergence of the video-first enterprise has led to a growing demand for simple, affordable, and instant audio-video meetings and c...

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08 Nov 2018  |  Latin America

Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2023

Automation is Heading the Market for Disruption

The Contact Center Outsourcing (CCO) Services Market in Latin America and the Caribbean experienced high growth, driven by solid performances in CaCar and Colombia, as well as the devaluation of the US Dollar against most Latin American currencies in 2017 (especially against the Chilean peso (15.5%) and the Brazilian reais (8.5%)). Frost & Sulliva...

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12 Sep 2017  |  Latin America

Analysis of the Latin American Contact Center Outsourcing Services Market, Forecast to 2022

New Technologies and Increasing Customers´ Expectations Provide a New Window for Differentiation

The Contact Center Outsourcing (CCO) Services Market in Latin America experienced high growth in the offshore segment, while the domestic business was negatively affected by the regional economic crisis. The United States consolidated as the main market for offshoring, while Latam-shore activities grew driven by Latin America companies looking to ...

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26 Aug 2016  |  Latin America

Analysis of the Contact Center Outsourcing Services Market in Latin America

Challenging Economic Scenario Drives Offshore Services and Restrains Domestic Businesses

The contact center outsourcing services market in Latin America (LATAM) experienced high growth in the offshore segment, whereas the domestic business was negatively affected by the regional economic crisis. While the United States consolidated as the main market for offshoring, the demand from Spain and for LATAM shore activities grew in 2015. Man...

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05 Jan 2016  |  Global

Global Smart Card Market, 2015

SIM Cards, Banking and Payment, Government and ID Application Segments to Spur Uptake

Increased efficiency and security offered by smart cards continues to drive adoption of smart cards globally. While SIM cards and banking and payment application constitute a major portion of smart card applications, increased demand for secure identification is driving the growth of smart cards for Government ID projects. In this report, Frost & S...

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28 Dec 2015  |  North America

Public Safety ICT in the North American Smart City

A $10-billion Opportunity in 2016–2020

AAs part of the transition to Smart Cities, municipal leaders have embraced technological solutions for public safety priorities in the field of law enforcement, emergency response, and courts and corrections. Many of these departments in the United States and Canada use outdated systems and protocols that are cumbersome and inefficient. ICT provid...

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22 Dec 2015  |  North America

North American Contact Center Outsourcing Market

Digital Transformation Drives Vendor Consolidation

This market analysis study provides market sizing and forecasts for the North American contact center outsourcing market. The North American market revenue represents outsourced revenues associated with customer interactions that originated in North America, regardless of fulfillment model. This includes onshore, nearshore, offshore, home-agent, au...

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01 Dec 2015  |  North America

North American Broadband Tracker: Third Quarter 2015

 

The North American broadband market ended the third quarter of 2015 (3Q15) with an estimated 108.5 million subscribers, a year-over-year (YoY) increase of 4.0 million subscribers. Broadband providers offering cable, fiber to the x, and satellite contributed to the increase in subscribers.

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27 Nov 2015  |  Asia Pacific

China Data Center Services Market 2015

Digital Transformation across Industries Generates Massive Demand for Data Storage and IT Outsourcing Services

China is emerging as an important data center services market in the region. This study defines data center services as co-location and managed hosting services, and focuses on third-party data center services with a study period from 2013 to 2021 and base year 2014. The study provides a holistic view of the Chinese data center services market, inc...

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17 Nov 2014  |  North America

Professional Security Services in North America

Evasive Malware and Security Skills Shortages Create Demand

Professional cyber security services are value-added security advisory, implementation services, and technical services, such as assessment, benchmarking, design, planning, configuration, and incident response services. Key professional security services segments include security advisory, implementation services, and technical services. This repo...

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Showing 1-10 of 12