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28 Dec 2015  |  North America
A $10-billion Opportunity in 2016–2020
AAs part of the transition to Smart Cities, municipal leaders have embraced technological solutions for public safety priorities in the field of law enforcement, emergency response, and courts and corrections. Many of these departments in the United States and Canada use outdated systems and protocols that are cumbersome and inefficient. ICT provid...
22 Dec 2015  |  North America
Digital Transformation Drives Vendor Consolidation
This market analysis study provides market sizing and forecasts for the North American contact center outsourcing market. The North American market revenue represents outsourced revenues associated with customer interactions that originated in North America, regardless of fulfillment model. This includes onshore, nearshore, offshore, home-agent, au...
01 Dec 2015  |  North America
The North American broadband market ended the third quarter of 2015 (3Q15) with an estimated 108.5 million subscribers, a year-over-year (YoY) increase of 4.0 million subscribers. Broadband providers offering cable, fiber to the x, and satellite contributed to the increase in subscribers.
27 Nov 2015  |  Asia Pacific
Digital Transformation across Industries Generates Massive Demand for Data Storage and IT Outsourcing Services
China is emerging as an important data center services market in the region. This study defines data center services as co-location and managed hosting services, and focuses on third-party data center services with a study period from 2013 to 2021 and base year 2014. The study provides a holistic view of the Chinese data center services market, inc...