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15 Jul 2015  |  North America
Analysis of the Latin American Contact Center Outsourcing Services Market
Latin America Becomes More Competitive for Nearshoring
The contact center outsourcing services Market in Latin America exhibited mild growth, mostly driven by good performances in Central America and the Caribbean, Peru, and Colombia. Both domestic and the offshoring businesses have driven this performance, although this segment experienced the highest growth rates. The United States consolidated as th...
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USD 7,500.00 save 25 %
27 Nov 2015  |  North America
2015 North American Mobile Enterprise Applications
Opportunities within Enterprises
The overall research objective was to measure the current use and future decision making behavior toward mobile enterprise applications, including a specific focus on mobile asset tracking, mobile sales force automation, mobile workforce management, and mobile supply chain management software solutions. In 2015, the mobile supply chain category rep...
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USD 7,500.00 save 25 %
25 Nov 2015  |  North America
Enterprise Communications Platforms & Endpoints and Video Conferencing Markets in Latin America
Vendors Tune their Growth Strategies for the Mid-Market
The Latin American Enterprise Communications Platforms & Endpoints and Video Conferencing Markets exhibited a mild decrease in total revenues in 2014 due to the drop in average selling prices of Unified Communications software licenses, IP desktop phones, and video conferencing endpoints. This report will provide a detailed segmentation of the UC a...
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USD 7,500.00 save 25 %
06 Mar 2015  |  North America
Global Managed Security Services Market
Threat Detection and Remediation to Emerge as a Key Market Engine Over the Forecast Period
The global managed security services (MSS) study provides a consolidated top-level view of Frost & Sullivan’s regional MSS market research. It draws on detailed research by Frost & Sullivan’s security experts across Asia Pacific (APAC), Europe, Middle East, and Africa (EMEA), Latin America (LATAM), and North America (NA). The study includes sec...
USD 6,950.00
USD 5,212.50 save 25 %
28 Apr 2015  |  Europe
2015 EMEA Hosted/Cloud Contact Center Buyers Guide
Selecting the Right Cloud Solution Provider to Improve the Customer Experience
The market for hosted and cloud contact centers has rapidly taken off, surpassing that of contact center systems revenue. Narrowing the list of vendors to investigate can be time-consuming. The purpose of this Buyers Guide is to provide enterprise organizations with a fundamental assessment of hosted/cloud contact center providers and their capabil...
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USD 7,500.00 save 25 %
26 Jun 2015  |  Europe
2015 EMEA Contact Center Systems Buyers Guide
Flexibility is the Key for Maintaining Relevance
The landscape for choosing a contact center solutions partner has become complex with dozens of options across contact center system, cloud, and business process outsourcing providers. The purpose of this buyers guide is to provide enterprise organizations in Europe, the Middle East, and Africa (EMEA) with a fundamental assessment of contact center...
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USD 7,500.00 save 25 %
31 Jan 2015  |  North America
2015 Hosted Unified Communications Buyers Guide
Future-proofing Communications Investments
Businesses recognize the benefits of cloud communications and are increasingly migrating to hosted IP telephony and UCC services. However, many well-established and emerging providers are vying for customers attention and investment dollars. It is, therefore, critical that business decision makers conduct their due diligence and assess the availab...
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USD 7,500.00 save 25 %
26 Aug 2015  |  North America
2015 Europe Contact Center Outsourcing Buyers Guide
Negotiating a Changing Landscape
This research study provides analyst commentary on the most important market forces affecting outsourcing trends in Europe for 2015 . This extensive Market Insight will provide enterprise organizations with a fundamental assessment of North American outsourcing providers and their capabilities in a single report. The study includes a profile of 23 ...
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USD 7,500.00 save 25 %
14 Jul 2015  |  North America
2015 Global Defense Outlook
Revisiting the Cold War While Confronting Terrorism
This research service focuses on global defense spending categories such as research, development, testing, and evaluation; procurement; operations and maintenance, and services. Global, regional, and specific program information for 25 countries is included. The global defense outlook comprises spending forecasts for 12 technology segments, includ...
USD 6,950.00
USD 5,212.50 save 25 %
20 Feb 2015  |  North America
Global Airborne IR Countermeasures Market
The Growth of Laser-based Systems
The most lethal threat to low flying aircraft has historically been man-portable surface-to-air-missiles. In recent years, advancements in these types of missiles have prompted the research and development of technology that autonomously defends against this threat. This research contains an analysis and the spending forecasts for the global airbor...
USD 6,950.00
USD 5,212.50 save 25 %
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