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10 Nov 2014  |  North America

2014 North American Contact Center Systems Buyer's Guide

Forging Partnerships Determines the Customer Experience

Choosing a contact center solutions partner is complex and poses dozens of options across systems, on-premise/cloud deployments, and business process outsourcers (BPOs). This Buyers Guide provides enterprise organizations with a fundamental assessment of contact center systems providers and their capabilities. The guide is divided into two section...

USD 10,000.00

USD 7,500.00 save 25 %

30 Dec 2014  |  Latin America

Strategic Analysis of the Brazilian Companies Investments in ICT

A Deep Analysis of Current and Future Investments in Brazil Regarding IT and Telecom Trends

Frost & Sullivan surveyed 313 Brazilian companies in order to understand their current and future ICT investments, drivers, restraints, and their perceptions about trends such as cloud computing and Big Data analytics.

USD 7,500.00

USD 5,625.00 save 25 %

25 Nov 2014  |  North America

2015 North America Video Conferencing Services Buyers Guide

What Decision Makers Should Know about Top Providers

The dynamic video conferencing services market is experiencing rapid growth. However, the increasing variety of solutions and providers leaves prospective customers and partners with a lot of investigating to do. This study profiles a range of leading providers in North America. It contains a template of information that customers and partners shou...

USD 10,000.00

USD 7,500.00 save 25 %

10 Dec 2014  |  North America

2014 North America Hosted/Cloud Contact Center Buyers Guide

Selecting the Right Cloud Solution Provider for Your Contact Center

The landscape for choosing a hosted/cloud contact center solution has become complex because of the variety of offerings from traditional contact center vendors, pure-play software as a service (SaaS) providers, telecom service providers, outsourcers, and system integrators. The purpose of this buyers guide is to provide enterprise organizations an...

USD 10,000.00

USD 7,500.00 save 25 %

28 May 2014  |  North America

The Effect of Social Media on Communications within the Corporate Environment

Uncovering Usage Prevalence and Methods of Organizational Implementation

The primary aim of this research is to gauge the usage trends of social networking within a business context, specifically related to internal and external communications. It covers drivers for social media use, prevalence of social media engagement, and management tool usage. Overall, 90% of respondents use social media for external communications...

USD 10,000.00

USD 7,500.00 save 25 %

26 Feb 2014  |  Latin America

Mexico and Central America and the Caribbean Contact Center Outsourcing Services Markets

Diversifying Strategies and Locations to Overcome the Economic Slowdown and Industry Saturation

Growth in the Mexican contact center outsourcing services market is expected to be driven by local business and offshoring markets. Central America and the Caribbean are experiencing saturation levels in key cities in Costa Rica and Panama, which represents growth opportunities for alternative locations in the region. This research service provides...

USD 10,000.00

USD 7,500.00 save 25 %

28 Mar 2014  |  Latin America

Analysis of the Brazilian Total Telecommunications Services Market

The Trend Toward Service Bundles and VAS to Intensify Competition

This study covers the state of the Brazilian total telecommunications markets, examining drivers and restraints for growth, technology, regulation, demand, and geographical trends. Following these, market growth for Brazil and market segments are forecasted. In addition, an in-depth analysis of the competitive situation including telecommunications...

USD 7,500.00

USD 5,625.00 save 25 %

17 Feb 2014  |  North America

Global Cyber Security Market Assessment

National Strategies Drive the Adoption of Cyber Solutions

This research study covers the global cyber security market and discusses, in detail, the market trends, market drivers and restraints, impact of the drivers and restraints, and revenue projections. It also provides an overview of key market participants as well as market recommendations and conclusions. The major cyber security applications analys...

USD 10,500.00

USD 7,875.00 save 25 %

16 Jun 2014  |  Global

Analysis of the Global Subsea Equipment Market

With Advancements in Technology, Migration to Deep Waters is Increasing Steadily

With new fields being discovered in the offshore regions, the declining recovery rate, and production from ageing fields, solutions in the form of new technology are highly imperative. This research service examines opportunities in the global subsea equipment market. The market is divided into 3 segments: subsea production and processing equipment...

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USD 7,500.00 save 25 %

20 Nov 2014  |  South Asia, Middle East & North Africa

The Managed Security Services (MSS) Market in the Gulf Cooperation Council (GCC) Countries

Hosted MSS and Cloud Services To Witness Strong Growth

The research service discusses the managed security services (MSS) market in the Gulf Cooperation Council (GCC) countries. The current market size has been discussed and forecasts have been provided for the total market and for individual countries. The study covers the impact of new technologies such as cloud computing, vitalization, and other key...

USD 10,000.00

USD 7,500.00 save 25 %

Showing 1-10 of 211