This customer survey was conducted to identify energy storage growth areas and opportunities, determine regions with the most opportunities for growth in the energy storage marketplace, assess what criteria is most important for energy storage technology, highlight new developments in energy storage technologies such as new chemistries and manufact...

The market for hosted/cloud contact centers in APAC continues to grow at faster pace when compared to the on-premise market. Narrowing the list of suitable vendors offering these services can be time consuming. The purpose of this buyers guide is to provide enterprise organizations with a fundamental assessment of hosted/cloud contact center provid...

The overall research objective was to measure the current use and future decision-making behavior toward mobile enterprise applications, including some specific focus on mobile asset tracking (MAT), mobile sales force automation (MSFA), mobile workforce management (MWM), and mobile supply chain management (MSCM) software solutions. Interest in mobi...

Currently in its eighth year, thus research study tracks the purchasing patterns of automotive tools (hand tools, power tools, handheld diagnostic tools, pneumatic /air tools, and tool storage devices) among US technicians. About 500 automotive service professionals were surveyed in May 2016. To have qualified as a respondent, an automotive technic...

The supply chain market is becoming more complex in a time-constrained environment as speed of delivery and user experience emerge as critical factors; in fact, instant and same-day delivery solutions are now key service differentiators. Firms must rethink their strategies and devise more agile models that leverage economies of scale and still meet...

09 Sep 2016  |  Latin America

Brazilian Total Telecommunications Services Market and the Impact of Mega Trends

Moderate Growth Fueled by Pay TV, Fixed and Mobile Broadband, and VAS

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This research service provides an analysis of Brazil’s total telecommunications services market. The technologies explored are fixed telephony, mobile, fixed broadband, data communications, and pay TV for the residential, small and medium business (SMB), and corporate segments. Detailed market share analysis of each service in each segment is pro...

The contact center outsourcing services market in Latin America (LATAM) experienced high growth in the offshore segment, whereas the domestic business was negatively affected by the regional economic crisis. While the United States consolidated as the main market for offshoring, the demand from Spain and for LATAM shore activities grew in 2015. Man...

Not all customers, locations or users will move to cloud communications services. There are valid reasons to deploy UC solution on the customer premises. This Buyers' Guide overviews capabilities available with the flagship SMB platforms offered by North America's leading UC platform vendors. Details include: development direction, scale, performan...

25 Jul 2016  |  Asia Pacific

Industrial IoT Platform Market

Benefits for Industrial Operations

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The manufacturing sector is going through an exciting time. Technology trends are changing the way consumers buy products. Manufacturers are keen to stay ahead and remain competitive as some are struggling to keep up. By connecting localized systems using sensors, managers can get a complete view of their plant and optimize operations. Implementing...