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02 Jan 2013  |  North America
A Perspective on UCC Adoption and Benefits
The objective of this research service are to assess North American C-level executives attitudes and strategic plans regarding their personal and their organizations use of communications and collaboration products and services. In support of this primary objective, this research also measures awareness of communications and collaboration tools a...
24 May 2013  |  North America
The True Value of UCC to Small and Medium-sized Business Customers in Conjunction with Aastra
This study confirms previous Frost & Sullivan findings that small and medium-sized businesses take a more conservative approach than larger businesses when it comes to unified communications and collaboration (UCC) investments. Frost & Sullivan defines UCC as an integrated set of voice, data, and video communications applications, all of which leve...
18 Feb 2013  |  North America
Use of Companies' Own Social Media Tools is Growing
This research service examines the use of social media in the U.S. corporate environment based on a survey conducted in 2012. Individuals use social media on a personal level more than as a part of the workplace, but enterprises are increasingly using social media as they begin to understand the benefits. While external use of social media is more ...
29 Jan 2013  |  North America
A Survey of Preferences and Policies Toward Mobile Devices, Applications, and Management Platforms
Only approximately one-third of organizations are currently issuing smartphones. However, of these organizations, more are issuing smartphones than tablets. Further, traditional, in-house office workers are bringing their own smartphone devices to work. This service aims to measure mobile device use within enterprises in the United States, with a s...
05 Feb 2013  |  North America
A Perspective on UCC Endpoints Adoption and Benefits
The primary objective of this research is to assess North American CXOs attitudes and strategic plans regarding their personal and their organizations use of communications and collaboration (CC) endpoints. Supporting this primary objective, this research will also measure general usage of CC endpoints, identify the most popular CC endpoints, the...
16 Jan 2013  |  North America
2012 North American CXO Investment Plans for Managed and Hosted Communications and Collaboration Services
A Perspective on UCC Services Adoption and Benefits
Rapid technology evolution and the proliferation of unified communications and collaboration (UCC) tools are increasing the cost and complexity of managing and upgrading the enterprise information and communications (ICT) infrastructure. Most businesses perceive their ICT infrastructure and IT operations as relatively ineffective in enabling the or...
07 Jan 2013  |  North America
2012 North American CXO Investment Plans for Communications and Collaboration Infrastructure and Connectivity
A Perspective on UCC Infrastructure and Connectivity Evolution
Rapid technology evolution and the proliferation of unified communications and collaboration (UCC) tools are increasing the cost and complexity of deploying, managing, and upgrading the enterprise information and communications (ICT) infrastructure. Most businesses perceive their ICT infrastructure and IT operations as relatively ineffective in ena...
16 Oct 2013  |  North America
Enterprise Content Management: Bridging Silos to Help Enterprises Solve the Big Data Conundrum
This customer research was conducted to track content management systems within the corporate environment in the United States. Content management systems, integrated within the IT infrastructure of an organization and on top of the storage architecture, has arguably become the most crucial part of the content/information workflow. This has become ...
08 May 2013  |  North America
Perspectives of Traveling Consumers
In this customer research service, Frost & Sullivan measures consumer airline usage in order to define segments and profiles of air traveler types. The aim is to understand user knowledge of frequent flyer programs as well as satisfaction rates with current airline programs. The research also explores airport accessibility and the main methods of t...
01 Apr 2013  |  Europe
2012 European Customer Desirability and Willingness to Pay for Infotainment, HMI and Telematics Features and Services
Consumers' Willingness to Pay for Next-Generation Infotainment, App Concepts, and HMI Solutions
This customer research deliverable measures customer attitudes and perceptions regarding new generation infotainment, app concepts and HMI solutions. The demographic is comprised of European vehicle owners who intend to purchase a new vehicle within the next two years. Only qualified respondents, who met requirements set by a screening process prio...