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21 May 2019  |  North America
Rich Media Capabilities Shine in the Next-gen Workplace
The global UCC market continues to evolve at a rapid pace. Migration to cloud-based subscription services is accelerating as organizations gain confidence, existing CPE assets near end of life, and current cloud services deployments expand to more sites, users and applications. The gap between “as a service” offerings and other consumption m...
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13 Mar 2018  |  North America
Workflow Integrations Begin to Unlock Next-Level Value
The UCC industry continues to evolve under the impact of multiple socio-economic and technology trends. Accelerating cloud communications services adoption (more than 25 percent globally) continues to stall investments in premises-based equipment. In 2017, global UCC communications software and platforms revenues declined 6.2 percent from 2016, the...
24 Apr 2017  |  Latin America
Technologies such as Big Data, SDN and NFV, Augmented Reality, and Carrier Ethernet over WAN Gain Ground while New Business Models Foster Digital Tran
The Latin American telecommunications market is experiencing increasing concentration as telcos struggle with dwindling revenues from traditional services and face the challenge of developing new business models and services that will add value for customers and enterprises from different verticals. This study provides a 2017 outlook for the Latin...
19 Apr 2017  |  Europe
IoT Shifts to Using Sentient Tools and Cognition or ‘Predictive Computing’
The IoT market continued to witness more new launches, investments and ecosystem partnership news than announcements related to new customer wins/deployment news in 2016. Almost a third of such news were related to a product or service or solution or organisation launch. The next largest group of news, around 20%, is about investment flows, be th...
14 Mar 2017  |  North America
Evolving UCC Solutions Enable Digital Transformation
The global unified communications and collaboration (UCC) market is in a rapid state of transition. A sweeping shift to services-based solutions and greater for integration and customization capabilities is are encouraging broader adoption. Market traction is expected to further accelerate as end user organizations recognize UCC as essential elemen...
30 May 2016  |  North America
Leveraging Third-party Expertise and Resources for Better Communications Asset Management
Businesses are increasingly seeking to outsource various information technology (IT) tasks as well as end-to-end IT infrastructure management in order to improve operational efficiencies, leverage a partner’s stronger technology expertise, and gain a competitive edge. Managed customer premises equipment (CPE) services, including managed Internet ...
23 Feb 2016  |  North America
Cloud and SaaS Adoption Accelerates as Premises-based UCC Deployments Decline
After years of provider initiatives, the UCC industry is finally moving in earnest toward software, services, and cloud architectures. Millennials, mobility, social, and BYOT continue to drive technology development in the quest for improved user adoption of UCC. Integration with business applications is a key focal area as UCC vendors strive to de...
16 Sep 2014  |  Asia Pacific
Unlocking the Value of the Connected Vehicle
We spend a significant amount of time commuting each day as we go about our daily lives; time that we would rather spend doing other things. With the advent of ubiqiutous connectivity, we are now able to do just that using our smart devices within our cars; activities like watching a streaming video clip on-the-go or reading our emails. The connect...