Search results for '**' (2 products)

2 Item(s)

17 Sep 2019  |  North America

Top End User Priorities in Digital Transformation, Global, 2019

Gain a Competitive Advantage Using Customer Insights

Across industries, companies expect to increase their IT and Communications investments by 18 to 25%. Almost 99% of businesses have a digital transformation today; however, 18% believe they are behind others on their journey. This is good news for technology vendors; but the key to success is to gain a deeper understanding of their corporate object...

USD 6,000.00

USD 4,500.00 save 25 %

25 Apr 2018  |  North America

Capitalizing on Opportunities in the Global Contact Center Outsourcing Market with Digital Transformation, 2018 to 2020

Actionable Strategies and Tactics to Accelerate Growth in a Highly Competitive Global BPO Market

Delivering best in class customer experience through digital solutions is key for success in the BPO industry across industries and regions. The ability to provide an omnichannel experience, efficiencies through artificial intelligence, personalized marketing and customized solutions are critical success factors. Chatbots and videoconferencing feat...

USD 4,950.00

USD 3,712.50 save 25 %

2 Item(s)