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02 Sep 2020  |  Global

Digital Trends in the Retail Industry, Global, 2019–2021

Gain a 360 Degree Perspective on Critical Success Factors

The top digital transformation drivers for retailers over the next two years will be to improve customer experience (CX) and their marketing capabilities. Retailers will also leverage digital technologies to manage their supply chains and improve their operational efficiency. Internet of Things (IoT), augmented reality (AR), and artificial intellig...

USD 1,500.00
14 Aug 2020  |  Asia Pacific

Asia-Pacific Network Security Market Q1 2020 Tracker

The Demand for Secure Remote Access Solution will Increase as Secure-access Capabilities are Strengthened to Enable Remote Working

The APAC network security market saw a decline of 7.2% in Q1 2020 due to the COVID-19 crisis. China was the first country to be hit by the current pandemic, and the country implemented lockdown measures in several main cities in Q1 2020. Hence, the market suffered a strong decline of 27.9% in the first quarter. Overall, only the SSL VPN segment exp...

USD 1,500.00
08 Jul 2020  |  Asia Pacific

Industrial Internet of Things (IIoT) in Cyber Security in Japan, 2020

Growing Need for Cyber Security Among Industrial Firms in an IoT Environment

Of late, cyber space has been driving socio-economic activities, as a fall-out of the unification of cyber space and real space including entire industries, especially manufacturing industries, which is termed Industrial Internet of Things (IIoT). The vast amount of data produced by sensors and devices every second from all over the world is being...

USD 1,500.00
22 May 2020  |  Asia Pacific

Asia-Pacific Network Security Market Q4 2019 Tracker

Growing Attacks on Enterprise Networks, Regulatory Pressure and Demand for Next-Generation Network Security are Driving Growth in the APAC Network Security Market

The APAC network security market saw a 11.4Percentage growth in Q4 2019. The market is being driven mostly by the firewall segment which grew 14.0Percentage. Top-three revenue contributors remain education, government, and BFSI sectors, with a combined contribution of 63.3Percentage of market share. Healthcare, government, and manufacturing were th...

USD 1,500.00
14 May 2020  |  North America

Zero Trust—What is it and How to Implement?

Associated Best Practices and Vendors

The Frost & Sullivan report presents the concept of Zero Trust Architecture and best practices for CISOs. A Zero Trust Network (ZTN) is based on the basic principle of “never trust, always verify”. ZTN is a model or guiding design principle. It is an overall strategy and framework to prevent unauthorized access, contain breaches and reduce the...

USD 1,500.00
27 Apr 2020  |  North America

COVID-19: THE AFTERMATH

Finding Growth Opportunities in the Heavily Impacted Customer Experience World

COVID-19 has hit us fast and furiously in 2020. A general lack of preparedness in customer care has revealed each industry’s weaknesses and vulnerabilities. Every vertical market has its own unique challenges, but the concerns that are universal for all of them include lack of bandwidth, secured networks, and reliability. In this volatile and unp...

USD 1,500.00
24 Apr 2020  |  North America

Addressing the Experience Delivery Gap

A Sine Qua Non for Making CX an Organization-wide Priority

Today, the experience economy is in full swing, strongly impacting organizations and their business models. In this new era, user experience is key to creating value. It is no longer just about the quality of a product or a service; it is about the emotions and experiences that clients have when they consume it. Firms from all sectors are increasin...

USD 1,500.00
08 Apr 2020  |  Asia Pacific

ASEAN Peer-to-Peer Lending Market Study, 2019

P2P Platform Participants are Expanding the SME Lending Market in the ASEAN Member States

This research study examines companies that are using the advantages of the internet era to develop new ways of providing banking and financial services. Specifically, it is about the peer-to-peer (P2P) lending industry in 6 of the key member states of the Association of South East Asian Nations (ASEAN). P2P is a form of loan provision platform cen...

USD 1,500.00
17 Mar 2020  |  Asia Pacific

New Zealand's Contact Center Outsourcing Services Market, Forecast to 2025

Demand for Deeper Customer Engagement and Enhanced Lifecycle Capabilities will Transform the Outsourcing Market

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

USD 2,000.00
17 Mar 2020  |  Asia Pacific

South Korean Contact Center Outsourcing Services Market, Forecast to 2025

Demand for Deeper Customer Engagement and Enhanced Lifecycle Capabilities will Transform the Outsourcing Market

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

USD 2,000.00

Showing 1-10 of 950