Display search results for ** instead (5 products)
30 Sep 2005  |  North America
This end-user survey provides insights needed to pursue the business application end of the contact center marketplace. Included is end user buying preferences on analytics, quality monitoring and workforce management applications along with future spending plans and summary remarks.
30 Apr 2005  |  North America
This study evaluates the current state of the ENUM (Electronic Number Mapping) protocol with a focus on its benefits, major applications and upcoming trends. It also reviews the status of public implementation in the U.S. and the tentative timelines for its implementation.
31 Dec 2004  |  North America
North American Telecom Services 'Fiber in the Local Loop - Laying the Groundwork for the Triple-Play'
This analysis provides an insight into the changing marketplace for deploying fiber optic capabilities into the local telecommunications access loop. This is a nascent market that has only recently begun to experience a movement toward significant investment by major telecommunications carriers. Deployment and marketing strategies are still being...
15 Nov 2002  |  North America
The increasing awareness of the benefits of VPNs within Latin America are expected to lead those companies with existing legacy infrastructure to progressively migrate those to more flexible IP VPN configurations. This is especially true in light of business priorities to reduce communication costs and optimize network resources, coupled with the f...
02 Jan 2002  |  North America
The study provides an overview of current progress and acceptability of ASP model in Latin America. It assesses the diverse business models and applications that fit with the region's characteristics. Case studies provide relevant experience as well as the opportunity to identify strategic recommendations for entering business and developing offeri...