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The Asia Pacific region is diverse.Each market has a unique trend that is driving the phenomena of outsourcing. The outsourcing industry in these markets are at different stages of its growth. The low labour cost, increasing competition, globalization, increased IP adoption and improved network infrastructure, cultural and language proximity to the...

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The Asia Pacific Contact Center Applications Market H1 2010, study segments the contact center applications market across 14 countries in APAC by 8 different application segments including ACD, CTI, IVR, Outbound, Call Monitoring, WFM, Speech and Multimedia applications, providing market sizing and market share by application, by country. Trends ar...

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02 Feb 2011  |  Asia Pacific

Assessment of Asia Pacific Contact Center Market CY2010

Assessment of Asia Pacific Contact Center Market CY2010

This study is an assessment of the contact center industry across 6 regions in APAC: Australia & New Zealand, ASEAN, Greater China, India, South Korea and Japan. It contains market sizing and forecasting in terms of number of contact centers, number of agents as well as number of agent positions at an overall Asia Pacific level, as well as by regio...

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13 Nov 2003  |  Asia Pacific

Asia Pacific Network Security Markets

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09 Sep 2005  |  Asia Pacific

Asia Pacific Enterprise Portals Markets

The study discusses the revenue estimates, forecasts and market trends for Enterprise Portals in the Asia Pacific market. The study also discusses the competitive market shares and analyses the strengths of competitors.

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19 Sep 2005  |  Asia Pacific

APAC Business Intelligence Software Markets

This study aims at providing an understanding of the market revenues and forecast of Business Intelligence software market in Asia Pacific. The study further covers market trends, insights and market share analysis for 12 country markets in Asia Pacific.

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05 Oct 2005  |  Asia Pacific

Asia Pacific Operational CRM Software Markets

This Frost & Sullivan study provides an in-depth analysis of the Asia Pacific Operational Customer Relationship Management (OCRM) Software market for 2004. It also provides seven-year revenue forecasts by geographic region through 2011. Also included in the study are the market drivers and restraints for the OCRM software market in each of the geog...

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The research services studies the market dynamics of the Asia Pacific Wireless LAN Market in 12 countries. Frost & Sullivan tracks the total revenue and market share, among others, of all major vendors in each of the countries. For revenue calculations, end-user prices of Network Interface Cards, Access Points, Bridges, Routers and Switches are con...

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The Asia Pacific videoconferencing endpoints market holds tremendous upside. In the past, videoconferencing was considered a cultural clash with the traditional communication norms. However, end users are gradually opening up to the possibilities of the enhanced efficiencies brought about by videoconferencing. Service providers in Asia Pacific are ...

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The outlook for IP-based videoconferencing remains promising. Such scenario will fuel growth of infrastructure products such as gateways and gatekeepers, both of which are important components of an IP network. The migration from ISDN to IP-based videoconferencing rolls on thanks to cheap bandwidth and better compression technologies. However, in s...

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