As every year, Frost & Sullivan attended the annual HIMSS meeting, where we explore new trending themes unveiling new opportunities in medical imaging. The two themes pertaining to medical imaging that we explored at the 2016 edition are: I. The Internet of Medical Imaging Things: Assessing the Strategy of the Big Three. II. Deep Learning in Medica...

This Aerospace and Defense TOE reveals advancements and opportunities in flight simulators, including virtual reality-based training simulators, simulators incorporating fewer but higher performance components, simulators combining real-world and virtual elements, versatile flight training devices, helicopter simulators, motor simulators, and weapo...

This market insight discusses the importance of the 'process' aspect of CRM in customer retention. This is illustrated with the help of a case study of a leading internet service provider, where we discuss some of the challenges faced by the company in customer retention, and the lessons learnt. Some of the process-centric best practices in custome...

Internet infrastructure and technology has reshaped the way organizations provide sales and technical support to their channels and customers. Propelled by rising costs of telephony support, the market for web self-service is quickly becoming a ubiquitous method of supplying and retrieving corporate product, service and technical information and da...

The distribution channel of the POS industry is one of the most complicated one with a lot of entities having different levels of purchase decisions involved. This research service address the complex relations among the various channel partners and defines the roles played by each channel member. The distribution structure varies for each tier o...

CRM has quickly become an enterprise initiative. Rarely do organizations embark on any customer facing initiative without understanding how the entire enterprise will benefit and what procesess will be impacted. How can applications from in different functional areas be implemented to work together? What are the types of integration projects compan...

No CRM initiative can truly be successful without customer segmentation, what analytics is designed to perform and take action from no matter what the sales and marketing intiatives may be. This Insight will review a number of areas that can assist in growing the customer base and creating valuable customers. To understand more clearly, an assessme...

Marketing initiatives have traditionally looked at generating channels for revenue growth.Lately,marketing efforts have come into tighter scrutiny with demands of financial justification of marketing spend.Enterprise Marketing Management (EMM) software provides solutions to exercise cost control and generate value from marketing spend for the enter...

A review of the World DSL Services Market for 2001-2002.