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10 Nov 2014  |  North America

2014 North American Contact Center Systems Buyer's Guide

Forging Partnerships Determines the Customer Experience

Choosing a contact center solutions partner is complex and poses dozens of options across systems, on-premise/cloud deployments, and business process outsourcers (BPOs). This Buyers Guide provides enterprise organizations with a fundamental assessment of contact center systems providers and their capabilities. The guide is divided into two section...

USD 10,000.00

USD 7,500.00 save 25 %

25 Nov 2014  |  North America

2015 North America Video Conferencing Services Buyers Guide

What Decision Makers Should Know about Top Providers

The dynamic video conferencing services market is experiencing rapid growth. However, the increasing variety of solutions and providers leaves prospective customers and partners with a lot of investigating to do. This study profiles a range of leading providers in North America. It contains a template of information that customers and partners shou...

USD 10,000.00

USD 7,500.00 save 25 %

10 Dec 2014  |  North America

2014 North America Hosted/Cloud Contact Center Buyers Guide

Selecting the Right Cloud Solution Provider for Your Contact Center

The landscape for choosing a hosted/cloud contact center solution has become complex because of the variety of offerings from traditional contact center vendors, pure-play software as a service (SaaS) providers, telecom service providers, outsourcers, and system integrators. The purpose of this buyers guide is to provide enterprise organizations an...

USD 10,000.00

USD 7,500.00 save 25 %

28 May 2014  |  North America

The Effect of Social Media on Communications within the Corporate Environment

Uncovering Usage Prevalence and Methods of Organizational Implementation

The primary aim of this research is to gauge the usage trends of social networking within a business context, specifically related to internal and external communications. It covers drivers for social media use, prevalence of social media engagement, and management tool usage. Overall, 90% of respondents use social media for external communications...

USD 10,000.00

USD 7,500.00 save 25 %

26 Feb 2014  |  Latin America

Mexico and Central America and the Caribbean Contact Center Outsourcing Services Markets

Diversifying Strategies and Locations to Overcome the Economic Slowdown and Industry Saturation

Growth in the Mexican contact center outsourcing services market is expected to be driven by local business and offshoring markets. Central America and the Caribbean are experiencing saturation levels in key cities in Costa Rica and Panama, which represents growth opportunities for alternative locations in the region. This research service provides...

USD 10,000.00

USD 7,500.00 save 25 %

17 Feb 2014  |  North America

Global Cyber Security Market Assessment

National Strategies Drive the Adoption of Cyber Solutions

This research study covers the global cyber security market and discusses, in detail, the market trends, market drivers and restraints, impact of the drivers and restraints, and revenue projections. It also provides an overview of key market participants as well as market recommendations and conclusions. The major cyber security applications analys...

USD 10,500.00

USD 7,875.00 save 25 %

16 Jun 2014  |  Global

Analysis of the Global Subsea Equipment Market

With Advancements in Technology, Migration to Deep Waters is Increasing Steadily

With new fields being discovered in the offshore regions, the declining recovery rate, and production from ageing fields, solutions in the form of new technology are highly imperative. This research service examines opportunities in the global subsea equipment market. The market is divided into 3 segments: subsea production and processing equipment...

USD 10,000.00

USD 7,500.00 save 25 %

12 Mar 2014  |  Asia Pacific

Asia-Pacific Advanced Persistent Threat (APT) Solution Market 2013

The Increase in Highly Motivated Attacks Drives the Market

The advanced persistent threat (APT) solution market in Asia-Pacific region is still at a nascent stage in 2013. As such, the market is estimated to be relatively small at present. This is despite the market buzz and hype surrounding APTs and their impact on the enterprise environment. The actual adoption of APT solutions remains low, and this is p...

USD 12,000.00

USD 9,000.00 save 25 %

16 May 2014  |  Asia Pacific

Asia-Pacific Application Performance Management Market 2012

The Increasing Complexity of Business Applications is Driving the Market

Over the past few years, APM has been gaining greater traction among enterprises in Asia-Pacific due to the increased adoption of complex applications in the business environment. The complexity of applications implemented across multiple platforms in business organizations prompts enterprises to adopt advanced solutions to monitor and manage the p...

USD 16,000.00

USD 12,000.00 save 25 %

17 Sep 2014  |  Asia Pacific

Analysis of the Asia-Pacific UC-as-a-Service Market

Cloud UC Services Will Drive the Market

This research service analyzes the Asia-Pacific unified communication-as-a-service market for 2013. It examines the drivers and restraints for growth, pricing, and technology trends. Hosted/cloud services and managed services in telephony, UC, collaboration, and contact center solutions are covered. The study also forecasts the market revenue for t...

USD 15,000.00

USD 11,250.00 save 25 %

Showing 1-10 of 464