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11 Nov 2021  |  Global
How to Power End-to-End Personalized Engagements
Investments in CX are Accelerating to Tackle COVID-19 Challenges in the Manufacturing Industry Businesses are often unable to keep up with the expectations of today’s sophisticated customers. Competition is a click away in this digital world, and social media can make or break a business. To compete in this environment, both B2C and B2B organizat...
04 Jun 2021  |  Global
Total Integration of Platforms will Transform ROI & Margin of Airport Operations
Aircraft Turnaround Management (ATM) is a critical part of the aviation operational structure. ATM determines the operational success of daily tasks and minimizes or maximizes losses, depending on how well the operations are executed. In the past, this process relied entirely on airlines, with airports only providing the local infrastructure and re...
26 Mar 2021  |  Global
CX-driven Innovative Solutions Create New Growth Opportunities
Connecting with customers has become challenging with the vast number of purchasing options at their fingertips. Digital experiences such as shopping online, searching web portals for deals, checking out customer review sites, and using mobile loyalty apps are just a few digital experiences that are commonly used and enjoyed today. They can help bu...
09 Dec 2020  |  Global
Vision 2025—Rising Healthcare Expenditures and Disproportionate Improvement in Patient Outcomes Spur Disruptive Changes in the Global Healthcare Industry
Technology-driven Transformation Offers Future Growth Potential for Stakeholders
The global healthcare industry is in the midst of a major transformation, a process that was accelerated by the COVID-19 pandemic. Several mega trends and disruptive technologies have converged to drive this transformation across the healthcare ecosystem. In this study, Frost & Sullivan builds upon previous analysis on the future of healthcare for ...
20 Oct 2020  |  Global
2020 Market Update
The sudden shift to remote work for millions of people has created an exponential demand for video meetings. In H1 2020, cloud video meeting providers reported massive growth in usage. Growth in video devices was primarily driven by webcams and all-in-one appliances for remote workers while meeting rooms remained in a holding pattern during the CO...
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23 Jul 2020  |  Global
Future Growth Potential for Government and Commercial Agencies Amid COVID-19 via Growth (Acquisition) Opportunities
The small-satellite market is a fast-growing one within the space industry, as many new and established participants are entering the market with new products and services. The market has been dominated by many earth observation participants. Although connectivity participants entered rather slowly, some of them have made significant developments i...
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23 Apr 2020  |  Global
Assessing Growth Opportunities and Pipelines to Address the COVID-19 Crisis
The global economy is facing what is likely to be the worst economic disruption since World War II. As the COVID-19 pandemic rapidly spreads globally, the concurrent economic fallout of this health crisis is expected to be grave. Frost & Sullivan has analyzed the scale of impact on global GDP growth and other macroeconomic elements through scenario...
17 Mar 2020  |  Global
A Day in the Life of 2030
This paper examines how various individuals will spend their free time in the year 2030. This is a particularly relevant area of inquiry at a time when many questions have been raised on the impact on free time from evolving technology such artificial intelligence (AI) and augmented and virtual reality (AR/VR). This paper provides a definition of f...
07 Feb 2020  |  Global
A Perspective on the Future of Work
This paper looks at the future of microjobs from the perspective of a microworker and an employee at a microjob platform company, set in the year, 2030. It provides a delineation of employment definitions, along with a comparative analysis of microjobs today and expectations on how they will evolve by 2030. The key areas of microwork explored in th...
16 Dec 2019  |  Global
Regulation in the Digital World
The need for innovation is driving growth in disruptive business models. Traditional industries such as transportation, housing, delivery, finance, and banking have been challenged by new entrants with disruptive business structures which are challenging the old regulatory rules that previously governed the markets. Emerging technologies such as AI...