Display search results for ** instead (2 products)

2 Item(s)

22 Nov 2016  |  Africa

Kenya ICT Outlook, 2017

Improved Access to Innovative Technologies will Shape the Digital Transformation

The study aims to analyze and forecast the Kenya ICT (Information and Communication Technologies) market outlook for 2017. Research Scope: ICT sector analysis (Telecommunications, Broadcasting, Data Center, Cloud, IT Services, BPO Services, Internet of Things (IoT), and Big Data Analytics) Market trends (Regulations/mandates, Macroeconomic, tec...

USD 4,950.00

USD 3,712.50 save 25 %

29 Jul 2015  |  Africa

Analysis of the South African Contact Centre Market

The Growing Opportunity for Business Process Outsourcing (BPO) Providers in South Africa's Contact Centre Market

To be successfully employed in a contact centre in South Africa, an individual is expected to have a good command of the English language as well as advanced numeracy, technology, and customer service skills. However, skill shortages are a major challenge in the South African contact centre market. Also, a recent change in the requirements to recei...

USD 4,950.00

USD 3,712.50 save 25 %

2 Item(s)