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28 Nov 2018  |  North America
BYOD and Need for Simplicity Catalyze Adoption
To support modern workers, businesses are seeking to create optimal physical and virtual meeting spaces that foster effective information sharing, creativity and innovation. Businesses are embracing technologies that enhance team collaboration. Key aspects of group collaboration are centered on robust audio, intuitive content sharing and engaging v...
08 Nov 2018  |  Latin America
Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2023
Automation is Heading the Market for Disruption
The Contact Center Outsourcing (CCO) Services Market in Latin America and the Caribbean experienced high growth, driven by solid performances in CaCar and Colombia, as well as the devaluation of the US Dollar against most Latin American currencies in 2017 (especially against the Chilean peso (15.5%) and the Brazilian reais (8.5%)). Frost & Sulliva...
USD 6,000.00 save 25 %
05 Nov 2018  |  North America
Learn Critical Success Factors to Gain a Competitive Advantage in a Disruptive Digital Industry
A great deal is changing in the digital world when it comes to communications services. Is your company ready for the next generation of technologies, buyers, and megatrends? The rapid growth of new delivery models, contemporary content, and advertising mechanisms is waking up the traditional players. Technologies such as Siri, Google Home, and Ale...
17 Aug 2018  |  Global
5G, Autonomous Driving, Power Management Applications, High-speed Digital Technologies and Data Centers Spur Growth
Used for the development and manufacturing of products across industries, deployment of networks, and maintenance of services, electronic test and measurement (T&M) equipment are witnessing increasing demand due to the proliferation of electronics and emerging disruptive concepts such as 5G and autonomous driving. With the smart mobility concept an...
USD 5,962.50 save 25 %
29 Jun 2018  |  North America
Tracking UCaaS Perceptions and Provider Selection Criteria in the U.S. Market
Forward-thinking businesses increasingly evaluate advanced cloud communications and collaboration solutions, including hosted IP telephony and unified communications-as-a-service (UCaaS), as part of their digital transformation initiatives. However, other priorities such as security and network reliability often supersede communications upgrade pro...
12 Sep 2017  |  Latin America
New Technologies and Increasing Customers´ Expectations Provide a New Window for Differentiation
The Contact Center Outsourcing (CCO) Services Market in Latin America experienced high growth in the offshore segment, while the domestic business was negatively affected by the regional economic crisis. The United States consolidated as the main market for offshoring, while Latam-shore activities grew driven by Latin America companies looking to ...
USD 6,000.00 save 25 %