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08 Nov 2018  |  Latin America

Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2023

Automation is Heading the Market for Disruption

The Contact Center Outsourcing (CCO) Services Market in Latin America and the Caribbean experienced high growth, driven by solid performances in CaCar and Colombia, as well as the devaluation of the US Dollar against most Latin American currencies in 2017 (especially against the Chilean peso (15.5%) and the Brazilian reais (8.5%)). Frost & Sulliva...

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USD 6,800.00 save 15 %

31 Aug 2018  |  Global

2018 Technology Convergence Scenarios

The ‘2018 Technology Convergence Scenarios’ is a powerful technology foresighting deliverable built on the ‘Top 50 Emerging Technologies: Spawning Growth Opportunities of Strategic Imperative’ research. Both outputs are offerings of the TechVision group, the global emerging technology, innovation, and convergence-focused practice of Frost &...

USD 10,000.00

USD 8,500.00 save 15 %

26 Jul 2018  |  North America

Americas Fleet Managers’ Desirability and Willingness to Pay for Fleet Management and Telematics Solutions, 2017

Understand Consumer Perceptions, Switching Behaviour and Willingness to Pay

The overall objectives of this study are to investigate typical attitudes towards fleet telematics (fleet management system solutions), understand key features and service expectations; explore perceptions and willingness to pay for fleet telematics services; examine vendor satisfaction and brand perceptions; and look at vendor consideration and se...

USD 10,000.00

USD 7,500.00 save 25 %

14 Jun 2018  |  Europe

2017 European Fleet Managers Desirability and Willingness to Pay for Fleet Management Solutions—France, Germany, the UK, Italy, and Poland

Understand Consumers Perceptions, Switching Behaviour, and Willingness to Pay

The main objective of this study is to investigate typical attitude towards fleet telematics (fleet management system solutions), understand key features and service expectations, explore perceptions and willingness to pay for fleet telematics services, examine vendor satisfaction and brand perceptions, and to look into vendor consideration and sel...

USD 10,000.00

USD 7,500.00 save 25 %

12 Sep 2017  |  Latin America

Analysis of the Latin American Contact Center Outsourcing Services Market, Forecast to 2022

New Technologies and Increasing Customers´ Expectations Provide a New Window for Differentiation

The Contact Center Outsourcing (CCO) Services Market in Latin America experienced high growth in the offshore segment, while the domestic business was negatively affected by the regional economic crisis. The United States consolidated as the main market for offshoring, while Latam-shore activities grew driven by Latin America companies looking to ...

USD 8,000.00

USD 6,000.00 save 25 %

02 Aug 2017  |  North America

Future of B2B Online Retailing

Connected Marketplaces Transition from Transactional Hubs to Assistive Selling

Online B2B retailing is at an inflection point and is going through major shifts in technology and business models. The B2B market will outgrow the B2C market by 2025, with China taking the lead. The market is evolving due to shifts in the impact of mobility and role of digital channels. Retailers, in order to cope up with the change in the market,...

USD 8,500.00

USD 6,375.00 save 25 %

6 Item(s)