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19 Nov 2021  |  Latin America

Customer Experience Outsourcing Services Market in Brazil

CX Digitalization and Customer-Centric Initiatives are Driving Outsourcing Demand

This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market size in Brazil in particular. The report provides extensive coverage of services delivered in each local market and those provided from the CALA countries to others overseas. In this...

USD 2,450.00
28 Sep 2021  |  North America

North American Contact Center Buyers Guide, 2021

Digital Transformation and Artificial Intelligence are Growth Opportunities that Spur a More Human Approach to Customer Care

New analysis from Frost & Sullivan's Information & Communication Technologies program presents some of the trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience in the next few years, and includes insights for selected industries, business models, and technology areas, including: • ...

USD 3,000.00
06 Jul 2021  |  Global

2021 Update—Total Cellular Internet of Things (IoT) Connectivity Revenue Forecast, 2017-2026

Although the COVID-19 Pandemic Continues to Affect the IoT Market, Recovery in Anticipated, and the Number of Active Global Cellular IoT Connections is Expected to Reach 3.58 Billion by 2026

Cellular IoT connectivity is a booming market. It is witnessing rapid growth as 2G and 3G connections are being replaced with 4G-LTE, 5G, and low-power connections. Typically, 4G-LTE and 5G connections are the major revenue generators for cellular network operators. In 2020, global connectivity revenue stood at $47.02 billion. Asia-Pacific accounte...

USD 2,450.00
05 Jul 2021  |  Global

Global Elevator and Escalator Industry Tracker, 2021

Future Growth Potential in the New Equipment and Services Segments as the Market Recovers after COVID-19

This study provides a global industry overview of new installations and service markets of elevators and escalators. Asia-Pacific and Americas, in particular Latin America, continue to be demand centers for new elevators and escalators with upcoming planned townships and smart cities, which include residential, office, transportation, and retail se...

USD 2,450.00
30 Jun 2021  |  Global

2021 Update—Total Cellular Internet of Things (IoT) Connections Forecast, 2017–2026

Although the Impact of the COVID-19 Pandemic Continues to Reverberate in the Internet of Things (IoT) Market, Expected Recovery will Result in 3.58 Billion Active Cellular IoT Connections by 2026

The impact of the COVID-19 pandemic continues to reverberate in the Internet of Things (IoT) space. This Frost & Sullivan reforecast of the cellular IoT connections market indicates that there will be more than 3.46 billion active cellular IoT connections by 2026 (globally). In 2020, growth declined to 13.5%, with Asia-Pacific accounting for a larg...

USD 2,450.00
30 Jun 2021  |  Global

2021 Total Cellular Internet of Things (IoT) Connections Breakdown by Connectivity Protocol, 2020–2026

Cellular IoT Powers Forward as 5G and Low-Power Solutions Come to the Forefront

The impact of the COVID-19 pandemic continues to reverberate in the Internet of Things (IoT) space. This Frost & Sullivan reforecast of the cellular IoT connections market indicates that there will be more than 3.46 billion active cellular IoT connections by 2026 (globally). In 2020, growth declined to 13.5%, with Asia-Pacific accounting for a larg...

USD 2,450.00
28 Jun 2021  |  Asia Pacific

Singapore Facilities Management Cost Tracker, 2021

Increase in Manpower Costs Spurs Transformational Growth Strategies of FM Companies in Securing New Contracts

This study provides an update to a similar study published in 2020. Since 2019, the cost of FM services in Singapore has increased. In 2021, FM vendors anticipate higher inflation rates for all services. Manpower cost is the main reason for price increase in FM services in 2020. For cleaning and security services, the increase in manpower costs is...

USD 2,450.00
16 Jun 2021  |  Global

2021 Update: Total Internet of Things (IoT) Device Forecast, 2020-2026

Although the Impact of COVID-19 Continues to Reverberate in the Internet of Things (IoT) Market, with the Expected Recovery in Coming Years there will be Over 65 Billion Devices Active Globally by 2026

This study is an updated IoT Device forecast with 2020 as the base year. The forecast accounts for the impact of the COVID-19 pandemic on the adoption and implementation of IoT devices in 2021 and beyond. The study is a detailed forecast of the total number of IoT devices globally. The study is broken out by region: North America, Asia-Pacific, Eur...

USD 2,450.00
07 Jun 2021  |  Global

Internet of Things (IoT) Platforms and Software Forecast, 2020-2025

As IoT becomes Pervasive in Different Verticals, Platforms and Software are the Enablers for Smart Solutions and thus Drive Growth Opportunities in the Entire Ecosystem

The Internet of Things (IoT) extends Internet connectivity beyond traditional devices like desktop and laptop computers, smartphones, and tablets, to other devices that use embedded technology to communicate and interact over the Internet. IoT platforms are the building blocks of IoT solutions, offering multiple services such as application enable...

USD 2,450.00
25 May 2021  |  North America

Internet of Things (IoT) Professional Services Forecast, 2020–2025

As IoT Becomes More Critical for Enterprises, Professional Services are Key to Driving Value

While Internet of Things (IoT) adoption is a strategic imperative, companies struggle with decisions related to legacy infrastructures, connectivity architecture and implementation. IoT professional service providers can help companies advance IoT plans by using their expertise and portfolio of solutions. Instead of following a build-and-own approa...

USD 2,450.00

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