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06 Dec 2013  |  North America

The Changing Landscape of the Global Power Generation Matrix

Natural Gas Markets Thrive Despite Setbacks

Achieving energy independence, meeting unmet energy demand, and a growing awareness of the impact of high energy consumption on the environment are leading drivers behind the global energy transformation. This market insight considers the strategies adopted by the countries in the Organisation for Economic Co-operation and Development (OECD) and no...

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06 Dec 2013  |  North America

Will Commoditization in PPE Products Lead the Growth of the Global Services Market as a Revenue Stream?

Snapshot of Opportunities in the PPE-related and General Safety Services Markets

This market insight analyzes the opportunities for services to offer a revenue stream in the global personal protective equipment (PPE) market. An overview of the PPE industry, which includes a revenue breakdown by product segment, is included. The reasons for market commoditization are analyzed, and the extents of commoditization for different PPE...

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05 Dec 2013  |  North America

Moist Wound Care Specialty Ingredients Market

New Product Formulation is Expected to Generate Growth Opportunities

This Market Insight provides a qualitative analysis of the opportunities for specialty ingredients in the global moist wound care market. An overview of the specialty moist wound care ingredients market, market drivers and restraints, and demand analysis have been provided. Topics also include volume and revenue forecasts, trends by synthetic and n...

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03 Dec 2013  |  North America

The Rise of Cloud-based Omni-Channel Customer Contact

Companies are Moving to Serve Customers Anytime, Anywhere Including Inside Stores

Todays customers expect companies to provide a consistent and high quality Customer Experience, regardless of channel, including walk-in retail. Omni-channel strategies that integrate the Web, contact center, and retail channels (and subject matter experts), are becoming increasingly prominent in pursuit of a quality Customer Experience. The di...

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03 Dec 2013  |  North America

Opportunities in a Mature Contact Center Market

Growth in Hosted ACD, Chat, and Integration with UC Systems

Frost & Sullivan forecasts that the total number of contact center seats will shrink from 4.1 million in 2012 to 4 million by 2017. Even so, there are opportunities for vendors in this mature market. For example, consider hosted solutions. Hosted delivery allows companies to cut costs by buying only the applications and capacity they need, an attra...

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27 Nov 2013  |  North America

A Market Insight on Next Generation Ultrabooks

Demand for Portability Drives Growth for Ultrabooks

Ultrabooks devices are a relatively new form factor which have gained popularity due to Intel Corpoeration and their strategic hardware partners in the laptop and netbook markets. These devices fill the need for a sleek device that is more mobile than netbooks and notebooks, while remaining far more functional than tablets. This market insight prov...

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22 Nov 2013  |  North America

The Mexican Shale Gas Market

Is Shale Gas the Cornerstone of Mexico's Transition to Gas?

The energy reform, promoted by recently elected officials, will determine if the private sector is allowed to participate in oil and gas activities after a 73-year-long ban, and whether the shale gas market expands depends on the possibility of conducting profit sharing agreements with private firms. In this study, the market is strictly associated...

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22 Nov 2013  |  North America

Ensuring Disaster Recovery and Business Continuation in a Dynamic UC Infrastructure

SIP, Virtualization, and the Cloud Enable New Paradigms in Disaster Response and Readiness

Migration from traditional TDM PBXs to IP-based unified communications platforms represents a significant shift in the communications network architecture. As organizations embrace this next generation of communications platforms, however, a reassessment of existing disaster recovery and business continuity (DR/BC) plans must also be undertaken. Co...

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22 Nov 2013  |  North America

Mobile Sales Force Automation Solutions Market Insight

2013 Feedback from North American Businesses

This market insight summarizes and analyzes 2013 survey feedback regarding mobile sales force automation (SFA) software applications. North American mobile and wireless purchase decision-makers answer questions regarding mobile SFA deployment levels, adoption barriers, business impacts, preferences, plans and favored brands.

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21 Nov 2013  |  North America

Globalization of Distributors - Is it the Next Step?

Globalization of PPE Manufacturers and End Users Drive Distributor Globalization

This Market Insight provides a qualitative analysis of the opportunities for e-commerce in the global personal protective equipment market. An overview of the PPE industry,demand and distribution structure has been provided. Topics also include distribution trends, purchasing trends, selection criteria and the status of e-commerce in the various PP...

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Showing 11-20 of 127