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This paper explores the drivers for a wireless data world. It looks at the dynamics of consumer wireless use and the emerging data centric wireless market. Finally, it explores the ways in which the various players in the market must adjust their approach to wireless service delivery and management. This paper will be useful to decision-makers in t...

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24 Dec 2014  |  Europe

ICT Providers in Energy

Companies to Watch in Central and Eastern Europe

The energy sector in Central and Eastern Europe (CEE) is on the verge of smart grid transformation. Smart metering remains the key focal point, and smart grid technologies are deployed in pilot projects. This study provides a market analysis of smart energy development in CEE and presents key characteristics of the fast growing IT market in the reg...

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Frost & Sullivan periodically summarizes trends reported in the Trackers (mid-year) and CCS market dynamics (year-end). Accordingly, this report highlights 1H 2014 Tracker trends and industry developments for the four CCS market segments, and projects future subscriber and revenue growth. This report will be of interest to network operators who cur...

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This weeks SPIE examines the conundrum tied to the blurring of O&M functions, with a specific focus on Financial Assurance. One supplierTEOCOis bridging the gap between Operations functions, particularly traditional engineering planning and network optimization, and the business-defining Monetization functions of revenue generation, customer exp...

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In this report, Stratecast identifies a range of non-cloud software delivery models, examining how responsibilities are split between the provider and the customer. We take a closer look at Managed Application Services, which provides the best opportunity for software and managed service providers to lighten the customer burden for essential non-Sa...

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17 Dec 2014  |  South Asia, Middle East & North Africa

Omnichannel Customer Interaction Solutions in India

Seamless Interactive Experience Leading to Customer Retention

Maintaining global competitiveness is a complex pursuit for enterprises across industry verticals. Intensifying competition in the business-to-consumer space, with decreasing customer loyalty and higher customer expectations, is proving to be a challenge for product and service providers. This market insight examines the emerging trends in the omni...

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16 Dec 2014  |  Global

Connected Industries Insight SeriesICT Opportunities in the Global Connected Car Market

Emerging Opportunities for ICT Providers in the Automotive Industry

The connected car market is accelerating globally, driven by several trends such as telematics, navigation, and smartphone integration. This growing market has strong technological implications for various stakeholders in the information and communication technologies (ICT) industry. This research service provides an insight into the global connect...

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16 Dec 2014  |  Latin America

Update on the Contact Center Outsourcing Markets in Latin America, 2014

Colombia, Mexico, and Central America & the Caribbean Drive Growth for the Region

The contact center outsourcing services market in Latin America is expected to attain growth through the end of 2014, driven by a strong performance from regions such as Colombia, Mexico, Central America & the Caribbean, and Peru. While domestic business in the region is predicted to grow at a moderate rate, the offshore services provided from Lati...

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In this SPIE, Stratecast examines the trends in data center configurations, specifically regarding virtualization and private cloud adoption, as evidenced by data from the Frost & Sullivan 2014 Cloud User Survey. We also look at how IT deployment models like SDDC and hybrid cloud can impact these trends, and how these models might impact future vir...

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In this study, Frost & Sullivan examines current trends in cloud backup and recovery, including customer adoption trends. We also examine how the market is responding, and how insightful providers are leveraging the enterprises need for on-demand disaster recovery, using the latest cloud technologies.

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