Search results for '**' (59 products)

Showing 11-20 of 59

15 Oct 2014  |  North America

Customer Engagement in Government and Education in Europe and North America

The Current and Future Government and Education Vertical

This studys objective was to review current and future adoption of customer contact strategies, enabling technologies, and services in the government and education vertical. The use of Web self-service, social media, mobile applications, and video are expected to increase over the next 2 years, but LiveAgent voice and email will likely decline. Ce...

USD 12,500.00

USD 9,375.00 save 25 %

10 Oct 2014  |  North America

Customer Engagement in Healthcare in Europe and North America

Healthcare Vertical

The objective of this study is to analyze the current and future adoption trends of various customer contact strategies, enabling technologies, and services in the healthcare vertical. North American healthcare companies are more likely to have social customer care, but are behind their European counterparts in terms of mobile customer care. 38% of...

USD 12,500.00

USD 9,375.00 save 25 %

06 Oct 2014  |  Asia Pacific

Automation and Control Market in Thailand

Critical Industries, such as Oil and Gas and Chemicals, not likely to be Impacted by Political Turmoil

This study analyses the Thai automation industry and the opportunities for automation vendors. It discusses the revenue generated by automation and safety system suppliers and the drivers, restraints impacting the adoption of automation technologies. The objective is to identify major end users, the distribution channel for each product and the maj...

USD 10,000.00

USD 7,500.00 save 25 %

16 Sep 2014  |  Asia Pacific

Understanding the Connected Vehicle Value Chain

Unlocking the Value of the Connected Vehicle

We spend a significant amount of time commuting each day as we go about our daily lives; time that we would rather spend doing other things. With the advent of ubiqiutous connectivity, we are now able to do just that using our smart devices within our cars; activities like watching a streaming video clip on-the-go or reading our emails. The connect...

USD 10,000.00

USD 7,500.00 save 25 %

15 Sep 2014  |  North America

2014 North American Mobile Enterprise Applications

Opportunities within Enterprises

The research objective is to measure the current use and future decision-making behavior toward mobile enterprise applications, including mobile asset tracking, sales force automation, workforce management, and wireless email solutions. Interest in mobile software applications for employees remains strong. Most businesses have implemented between 1...

USD 10,000.00

USD 7,500.00 save 25 %

05 Aug 2014  |  North America

The Future of IT in the Manufacturing IndustryUnited States and Europe

An End User Perspective

The main research objective is to measure the current use and future decision making behaviour toward information technology (IT) within the manufacturing sector. Overall, companies from the manufacturing industry are avid users of many enterprise and communications technologies. They are the top users of consumer and business grade softphones, uni...

USD 12,500.00

USD 9,375.00 save 25 %

04 Aug 2014  |  North America

Customer Engagement in Communications in Europe and North America

The Current and Future Communications Vertical

The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, and services, specifically in the communications vertical. As a proportion of total customer interactions in the communications vertical, the projected growth is clear for Web self-service port...

USD 12,500.00

USD 9,375.00 save 25 %

04 Aug 2014  |  North America

Customer Engagement in Financial Services in Europe and North America

The Current and Future Financial Services Vertical

The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, and services, specifically in the financial services vertical. In terms of financial services, significantly more current customer interactions are taking place through email in Europe than in ...

USD 12,500.00

USD 9,375.00 save 25 %

04 Aug 2014  |  North America

Customer Engagement in Manufacturing in Europe and North America

The Current and Future Manufacturing Vertical

The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, and services, specifically in the manufacturing vertical. Email accounts for the highest share of customer interactions, ahead of LiveAgent voice, especially in Europe. More customer interactio...

USD 12,500.00

USD 9,375.00 save 25 %

25 Jul 2014  |  Asia Pacific

Analysis of the Welding Equipment and Consumables Market in Thailand

Anticipated Investment in Infrastructure to Drive the Welding Market

This study deals with the major types of welding and the revenue generated by equipment manufacturers in Thailand. It provides information on key market participants, their market share, and latest projects, besides description of the drivers and restraints impacting the market in short, medium, and long terms. It also discusses important end-users...

USD 10,000.00

USD 7,500.00 save 25 %

Showing 11-20 of 59