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31 Dec 2014  |  North America
Automated Pipeline Interventions to Ensure Preventive Maintenance
This Micro Boom evaluates short term (20142016) opportunities across the midstream oil and gas value chain in North America (i.e., Canada and the United States) organized by business, growth, and profit opportunities. Key focal points of the research include investment climate for transportation and storage infrastructure and its impact for automa...
USD 11,250.00 save 25 %
29 Dec 2014  |  Asia Pacific
Increased Number of Volumetric and Sophisticated DDoS Attacks Drive the Market
The Distributed Denial of Service (DDoS) protection solution market continued to gain greater traction among organizations in Asia-Pacific (APAC) during 2013, as it experienced a strong growth of 28.6% on a year-on-year (YoY) basis. Increased number of DDoS attacks on government agencies and organizations across countries in APAC, during 2013, resu...
USD 10,125.00 save 25 %
23 Dec 2014  |  North America
The Current and Future Retail and Consumer Vertical
This studys objective was to review current and future adoption of customer contact strategies, enabling technologies, and services in the retail and consumer vertical. About 55% of North American and European contact centers are mostly integrated, with full integration expected to reach 55% in 2016. About 46% of customer interactions are fully au...
USD 9,375.00 save 25 %
12 Dec 2014  |  South Asia, Middle East & North Africa
LSPs Fall below End-user Expectations for Key Performance Metrics
This study provides a benchmarking analysis for Indian logistics service providers (LSP) across 6 key industries using key performance criteria. The study provides a comprehensive analysis of logistics outsourcing trends, use of organized 3PL service providers, and LSP performance ratings for important selection criteria based on end-user reviews. ...
10 Dec 2014  |  North America
Selecting the Right Cloud Solution Provider for Your Contact Center
The landscape for choosing a hosted/cloud contact center solution has become complex because of the variety of offerings from traditional contact center vendors, pure-play software as a service (SaaS) providers, telecom service providers, outsourcers, and system integrators. The purpose of this buyers guide is to provide enterprise organizations an...
27 Nov 2014  |  Asia Pacific
Unified Communications as a Service Disrupts the Market
This Asia-Pacific enterprise telephony market tracker analyzes trends, vendor-market performance, vertical and horizontal market splits, go-to-market strategies, and important customer wins. The market is segmented into private branch exchange (PBX), key telephone system (KTS), wireless private branch exchange (WPBX), and Internet Protocol (IP) PBX...
USD 11,250.00 save 25 %
25 Nov 2014  |  North America
What Decision Makers Should Know about Top Providers
The dynamic video conferencing services market is experiencing rapid growth. However, the increasing variety of solutions and providers leaves prospective customers and partners with a lot of investigating to do. This study profiles a range of leading providers in North America. It contains a template of information that customers and partners shou...
20 Nov 2014  |  South Asia, Middle East & North Africa
Hosted MSS and Cloud Services To Witness Strong Growth
The research service discusses the managed security services (MSS) market in the Gulf Cooperation Council (GCC) countries. The current market size has been discussed and forecasts have been provided for the total market and for individual countries. The study covers the impact of new technologies such as cloud computing, vitalization, and other key...
10 Nov 2014  |  North America
Forging Partnerships Determines the Customer Experience
Choosing a contact center solutions partner is complex and poses dozens of options across systems, on-premise/cloud deployments, and business process outsourcers (BPOs). This Buyers Guide provides enterprise organizations with a fundamental assessment of contact center systems providers and their capabilities. The guide is divided into two section...
29 Oct 2014  |  Asia Pacific
Greenfield Oil and Gas Projects Will Drive the Growth of the Automation Industry
This research service discusses the revenue generated by various automation and safety systems suppliers in the Indonesian automation and control market. The companies involved in this study are all major vendors, and the objective has been to identify the major end users, the distribution channel for each product, and the major projects using auto...