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15 Jul 2015  |  North America

Analysis of the Latin American Contact Center Outsourcing Services Market

Latin America Becomes More Competitive for Nearshoring

The contact center outsourcing services Market in Latin America exhibited mild growth, mostly driven by good performances in Central America and the Caribbean, Peru, and Colombia. Both domestic and the offshoring businesses have driven this performance, although this segment experienced the highest growth rates. The United States consolidated as th...

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28 Apr 2015  |  Europe

2015 EMEA Hosted/Cloud Contact Center Buyers Guide

Selecting the Right Cloud Solution Provider to Improve the Customer Experience

The market for hosted and cloud contact centers has rapidly taken off, surpassing that of contact center systems revenue. Narrowing the list of vendors to investigate can be time-consuming. The purpose of this Buyers Guide is to provide enterprise organizations with a fundamental assessment of hosted/cloud contact center providers and their capabil...

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26 Jun 2015  |  Europe

2015 EMEA Contact Center Systems Buyers Guide

Flexibility is the Key for Maintaining Relevance

The landscape for choosing a contact center solutions partner has become complex with dozens of options across contact center system, cloud, and business process outsourcing providers. The purpose of this buyers guide is to provide enterprise organizations in Europe, the Middle East, and Africa (EMEA) with a fundamental assessment of contact center...

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26 Aug 2015  |  North America

2015 Europe Contact Center Outsourcing Buyers Guide

Negotiating a Changing Landscape

This research study provides analyst commentary on the most important market forces affecting outsourcing trends in Europe for 2015 . This extensive Market Insight will provide enterprise organizations with a fundamental assessment of North American outsourcing providers and their capabilities in a single report. The study includes a profile of 23 ...

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04 Feb 2015  |  Asia Pacific

Asia-Pacific WAN Optimization Controller Market H1 2013

The Increasing Prevelance of Internet Services Hindering the Market Growth

The Asia-Pacific (APAC) WAN Optimization Controller (WOC) market recorded a flat YoY, declining in H1 2013. On account of Internet and Internet-based applications, and with the Internet often considered the new WAN, the traditional WAN design was transformed,The demand for the technology was fairly low due to the weak business environment in the r...

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04 Feb 2015  |  Asia Pacific

Asia-Pacific Network Security Market Q1 2014

Adoption of Intergrated Security Platforms Fueling the Market

The Asia-Pacific (APAC) Network Security market registered a flat growth of 3.5% on a YoY basis in Q1 2014, reaching a total market size of $531.4 million. The overall demand for network security from enterprises remained stable, driven by the increased concerns over the sophisticated threat landscape. Service provider verticals showed a strong YoY...

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04 Feb 2015  |  Asia Pacific

Asia-Pacific WAN Optimization Controller Market H1 2014 Tracker

Increasing Demand for Virtualization and Cloud Services Driving the Market Growth

The Asia-Pacific WAN Optimization Controller Market experienced a slight drop in H1 2014 on a YoY basis, which could be attributed to the weak spending sentiment among enterprises in the region. The growing popularity of cost-effective high-speed Internet connection service could also be the key reason for enterprises to become more prudent in purc...

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04 Feb 2015  |  Asia Pacific

Asia-Pacific Application Delivery Controller Market H1 2014 Tracker

Increasing adoption of Cloud Services Driving the Market Growth

The Asia-Pacific (APAC) Application Delivery Controller market experienced a slitght drop of 2.6% on a YoY basis in the first half of 2014. The decrease in the adoption of ADC solution could be attributed to the IT budget cutback among enterprises in the region. In addition, the buzz around newer technologies such as Software-Defined Networking (SD...

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04 Feb 2015  |  Asia Pacific

Asia-Pacific Network Security Market Q2 2014 Tracker

Increasing Concerns Over Security Breaches Driving the Adoption of Network Security Solutions

The Asia-Pacific (APAC) Network Security market recorded a slight drop of 0.2% in Q2 2014 as compared with the previous year. The poor performance of the market was mainly due to the weak adoption in many countries in the region caused by the budget planing life cycle. Also, this may reflect the conservative sentiment among enterprises in adopting ...

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10 Dec 2015  |  Asia Pacific

Top 10 Smart Cities of Asia-Pacific by 2025

An Overview of the smart city landscape

Asia-Pacific is a frontier of growth, development, and activity having quickly embraced disruptive trends in its journey to grow. This ecosystem depicts an eclectic mix of cities. This research service explores the dynamics, plans, and trends in the developments of smart cities in the Asia-Pacific region. It explores how governments, companies, and...

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10 Item(s)