The research service includes analysis of the contact center outsourcing market in Asia-Pacific. Market sizing and forecasting are provided in terms of both seats and revenue. Revenue forecast is provided for 13 countries within the total Asia-Pacific market including Australia, China, Hong Kong, India, Japan, Malaysia, New Zealand, Indonesia, the ...

The research service exhibits visionary thinking by identifying and analyzing one of the significant Mega Trends: Future of Infrastructure. "Smart" as a value proposition has been increasingly replacing green concepts, with innumerable smart innovations in the infrastructure space. This study highlights examples of projects, companies, and technolo...

The Asia-Pacific (APAC) network security market recorded a year-on-year growth of 3.6% in 2014. High profile breaches involving key retailers in the United States have led to more enterprises believing there is a need to detect and remediate hidden malware in their networks. Network firewall companies have performed strategic acquisitions, integrat...

The Asia-Pacific application delivery controller market (ADC) posted revenue of $720.1 million in 2014, recording a steady year-on-year growth of 7.3% as service providers and enterprises continued to enhance their critical business application services on the Web platform. Understanding ADC technology and its important role in the business environ...

This unified communications (UC) market tracker for the calendar year (CY) 2013 offers an analysis of regional UC demand across 14 Asia-Pacific markets. It analyses market trends, vendors market performance, vertical and horizontal market splits, go-to market strategies, and major public customer wins. The UC market in this tracker is segmented in...

This research service includes analysis of the hosted contact center services market in the Asia-Pacific region. Market sizing and forecasting are provided for Asia-Pacific, in terms of seats and revenue. The competitive landscape is examined at the vendor level and at the service provider level. Regional analyses and forecasting are presented for ...