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15 Jul 2015  |  North America

Analysis of the Latin American Contact Center Outsourcing Services Market

Latin America Becomes More Competitive for Nearshoring

The contact center outsourcing services Market in Latin America exhibited mild growth, mostly driven by good performances in Central America and the Caribbean, Peru, and Colombia. Both domestic and the offshoring businesses have driven this performance, although this segment experienced the highest growth rates. The United States consolidated as th...

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27 Nov 2015  |  North America

2015 North American Mobile Enterprise Applications

Opportunities within Enterprises

The overall research objective was to measure the current use and future decision making behavior toward mobile enterprise applications, including a specific focus on mobile asset tracking, mobile sales force automation, mobile workforce management, and mobile supply chain management software solutions. In 2015, the mobile supply chain category rep...

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25 Nov 2015  |  North America

Enterprise Communications Platforms & Endpoints and Video Conferencing Markets in Latin America

Vendors Tune their Growth Strategies for the Mid-Market

The Latin American Enterprise Communications Platforms & Endpoints and Video Conferencing Markets exhibited a mild decrease in total revenues in 2014 due to the drop in average selling prices of Unified Communications software licenses, IP desktop phones, and video conferencing endpoints. This report will provide a detailed segmentation of the UC a...

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31 Jan 2015  |  North America

2015 Hosted Unified Communications Buyers Guide

Future-proofing Communications Investments

Businesses recognize the benefits of cloud communications and are increasingly migrating to hosted IP telephony and UCC services. However, many well-established and emerging providers are vying for customers attention and investment dollars. It is, therefore, critical that business decision makers conduct their due diligence and assess the availab...

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26 Aug 2015  |  North America

2015 Europe Contact Center Outsourcing Buyers Guide

Negotiating a Changing Landscape

This research study provides analyst commentary on the most important market forces affecting outsourcing trends in Europe for 2015 . This extensive Market Insight will provide enterprise organizations with a fundamental assessment of North American outsourcing providers and their capabilities in a single report. The study includes a profile of 23 ...

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02 Mar 2015  |  North America

Analysis of the Global Industrial Air Compressor Market

Rising Need for Clean Air in Applications such as Food Packaging to Drive Growth

This research service analyzes current and future trends in the global air compressor market across industries. The analysis is based on end users and product types segmented by rotary, reciprocating, and centrifugal compressors. Market drivers and restraints as well as key challenges and their impact over time are discussed. This research outlines...

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15 Jun 2015  |  North America

Executive Outlook of Health, Wellness, and Wellbeing Technologies in the Global Automotive Industry

Volume-driving OEMs Leading the First Wave of Proliferation

This research service analyzes and provides forecasts for health, wellness, and wellbeing (HWW) features in the automotive industry. It identifies strategies and opportunities for growth, determines the influence of technology, and identifies the stakeholders in the ecosystem. It offers insights through a comparative analysis of key global original...

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18 Dec 2015  |  North America

2015 US Auto Technicians' ChoiceReplacement Parts

Industry Convergence and Growth in the US Automotive Aftermarket

The objective of this research was to identify trends within the aftermarket market for batteries, tires, motor oils, and brake pads, measure factors driving product selection, identify brand use and preference trends in all categories, and evaluate purchase channel opportunities. The markets for the 4 categories are concentrated among one to three...

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8 Item(s)