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21 Oct 2016  |  Asia Pacific

2016 Asia-Pacific Hosted/Cloud Contact Center Buyers Guide

Selecting the Right Solution Provider for Better Customer Experience

The market for hosted/cloud contact centers in APAC continues to grow at faster pace when compared to the on-premise market. Narrowing the list of suitable vendors offering these services can be time consuming. The purpose of this buyers guide is to provide enterprise organizations with a fundamental assessment of hosted/cloud contact center provid...

USD 10,000.00

USD 7,500.00 save 25 %

18 Oct 2016  |  Global

Unveiling the Top Global eCommerce Business Models

Tailoring the Business Models to Turn Shoppers into Customers and Nurture Omnichannel Presence

By 2020, there will be over 5 billion internet users, with over half of them accessing the internet over handheld tablet devices, and 80 billion connected devices worldwide. The digital transformation of personal entertainment as well as shopping is gathering pace, with the rapid rise in the volume of commerce from mobile platforms. There is a rapi...

USD 1,500.00

USD 1,125.00 save 25 %

17 Oct 2016  |  Global

Opportunities in Mobile Device Security

Strong Demand Will Rise From Fintech Companies Driven by the Need to Better Secured Hardware and Software Applications

Financial services organizations have developed a strong expertise in cyber security. The ecosystem has long protected physical networks and legacy systems with traditional managed security services (MSS). Furthermore, IT infrastructure has been divided in different sub areas (front, middle, and back offices) with the aim of minimizing the risk of ...

USD 1,500.00

USD 1,125.00 save 25 %

14 Oct 2016  |  North America

2016 North America Cloud Contact Center Buyers Guide

Setting the Stage for Digital Transformation

The landscape for choosing a contact center solutions partner has become complex, with dozens of options to choose from across contact center systems, cloud, and business process outsourcing providers. Rampant industry consolidation has further clouded the picture. The purpose of this Buyers Guide is to provide enterprise organizations with a funda...

USD 3,000.00

USD 2,250.00 save 25 %

05 Oct 2016  |  North America

Digital Transformation Meets the Contact Center

What Companies Need to Know to Survive in a Digital World

Digital Transformation is the strategy and execution of harnessing digital assets and information across an organization, bringing all areas of the business into alignment with the needs of all stakeholders, including employees, customers, prospects, suppliers, distributors and partners. It is as much a mindset as it is a change in technology and ...

USD 1,500.00

USD 1,125.00 save 25 %

30 Sep 2016  |  North America

Traditional Corporate Social Responsibility is Out!

BPOs Transforming Employee Engagement into a Competitive Advantage

This Market Insight will explore how large Business Process Outsourcers (BPOs) are redefining and expanding traditional Corporate Social Responsibility (CSR) to deeply engage their agents and employees within the local communities they serve. Much more than a company call for donating to a favorite charity, the focus is on employee voluntarism, fee...

USD 1,500.00

USD 1,125.00 save 25 %

30 Sep 2016  |  South Asia, Middle East & North Africa

Digital Enterprise Transformation in India

Improved Communication Infrastructure and New age Technology to Drive Sweeping Changes to Businesses in India

Indian enterprises have begun to embrace new age technologies to improve the operational efficiency, business processes and customer experience to address the competitive environment. Digital transformation is capable of transforming businesses by improving business agility. , empowering stakeholders and providing new revenue models. In India CIOs ...

USD 1,500.00

USD 1,125.00 save 25 %

27 Sep 2016  |  North America

Qualitative Insights into the Software- and Platform-as-a-Service Markets in Latin America

End-user Perspectives on Adoption, Use, and Satisfaction

The Latin American cloud computing market is growing rapidly. Brazilian companies were the first to make cloud investments, followed by the other big economies–Mexico, Argentina, Colombia, Chile, and Peru. SaaS is the largest cloud market in Latin America, and was the first cloud investment made by several companies in the region. PaaS, on the ot...

USD 3,000.00

USD 2,250.00 save 25 %

22 Sep 2016  |  Europe

Internet of Things in Connected Agriculture

Digital Solutions to Boost Production Efficiency from Crop and Livestock Cultivation through Distribution and Retail

The key challenges for agricultural suppliers are to match their food production with fluctuating demand and to comply with regulations that protect the food chain from contamination. Internet of Things (IoT) technologies help tackle market inefficiencies by monitoring conditions at every stage of production. Using sensors in combination with data...

USD 3,000.00

USD 2,250.00 save 25 %

22 Sep 2016  |  North America

Growth Opportunities in the US Digital Advertising Market

Programmatic Advertising to be the Growth Engine for the US Digital Advertising Markets

This Frost & Sullivan market insight presents an analysis of the fast-growing US digital advertising market. Specifically, this insight outlines the key trends in the US digital advertising market and presents an overview of the key capabilities required to deliver comprehensive and unified cross-channel advertising solutions. Throughout this insig...

USD 1,500.00

USD 1,125.00 save 25 %

Showing 41-50 of 148