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23 Feb 2016  |  North America

Global UCC Industry Outlook, 2016

Cloud and SaaS Adoption Accelerates as Premises-based UCC Deployments Decline

After years of provider initiatives, the UCC industry is finally moving in earnest toward software, services, and cloud architectures. Millennials, mobility, social, and BYOT continue to drive technology development in the quest for improved user adoption of UCC. Integration with business applications is a key focal area as UCC vendors strive to de...

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30 May 2016  |  North America

2016 Managed Unified Communications Services Buyers' Guide

Leveraging Third-party Expertise and Resources for Better Communications Asset Management

Businesses are increasingly seeking to outsource various information technology (IT) tasks as well as end-to-end IT infrastructure management in order to improve operational efficiencies, leverage a partner’s stronger technology expertise, and gain a competitive edge. Managed customer premises equipment (CPE) services, including managed Internet ...

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15 Jul 2016  |  North America

2016 Cloud Unified Communications Buyers' Guide

Finding the Best Fit When Moving to Cloud UC Solutions

Hosted Internet Protocol (IP) telephony and unified communications and collaboration (UCC) services represent a fast-growing segment in the broader cloud communications market. User adoption is rapidly accelerating; at the same time businesses struggle to manage increasingly complex UCC environments and look for more flexible technology consumption...

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12 Jan 2016  |  North America

US Car Consumers—Advanced Technology and Feature Preferences in Consumer Vehicles, 2015

Consumer Preferences Indicate Exciting Prospects for Advanced Driver Assisted Systems (ADAS) and Collision Avoidance

Rapid advancement of technologies and their declining costs provide new opportunities to meet the increasingly stringent emission and safety standards of vehicles and significantly enhance the driving experience. Several technology alternatives and pathways are available for meeting desired functional and performance goals, some of which come with ...

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13 Sep 2016  |  North America

Future of Logistics

Unbundling of the Supply Chain

The supply chain market is becoming more complex in a time-constrained environment as speed of delivery and user experience emerge as critical factors; in fact, instant and same-day delivery solutions are now key service differentiators. Firms must rethink their strategies and devise more agile models that leverage economies of scale and still meet...

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14 Oct 2016  |  North America

2016 North American Mobile Enterprise Applications

Opportunities within Enterprises

The overall research objective was to measure the current use and future decision-making behavior toward mobile enterprise applications, including some specific focus on mobile asset tracking (MAT), mobile sales force automation (MSFA), mobile workforce management (MWM), and mobile supply chain management (MSCM) software solutions. Interest in mobi...

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30 Sep 2016  |  North America

2016 United States Automotive Technicians’ Choice Survey

Snap-on Tools Continues its Dominance as the Most Preferred Brand

Currently in its eighth year, thus research study tracks the purchasing patterns of automotive tools (hand tools, power tools, handheld diagnostic tools, pneumatic /air tools, and tool storage devices) among US technicians. About 500 automotive service professionals were surveyed in May 2016. To have qualified as a respondent, an automotive technic...

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24 Aug 2016  |  North America

2016 Buyers' Guide—On-premises UC Platforms for SMBs

A Deep Dive into Twelve Prominent Solutions

Not all customers, locations or users will move to cloud communications services. There are valid reasons to deploy UC solution on the customer premises. This Buyers' Guide overviews capabilities available with the flagship SMB platforms offered by North America's leading UC platform vendors. Details include: development direction, scale, performan...

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8 Item(s)