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19 Dec 2016  |  North America

Strategic Analysis of Major Global Airlines

Return to Profitability Brings Opportunities and Challenges to Airline Suppliers

This research service focuses on the competitive profiling of 15 global airline and airline groups that include 4 from the United States, 4 from Europe, 1 from Russia, 2 from the Middle-East, and 4 from Asia. The 10-year profiling of these airlines and airline groups includes their financial performance, major traffic, and capacity metrics, as well...

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19 Dec 2016  |  North America

Global Shipborne Radar Market, Forecast to 2021

Radar Services will Generate Growth Opportunities as Nations Advance their Naval Capabilities

The seas around the world are becoming increasingly dangerous as territorial disputes, contingency support operations, and piracy spark a renewed interest in advancing current and future radar capabilities. According to the International Maritime Bureau, which is part of the International Chamber of Commerce, more than 205 pirate raids in the Gulf ...

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In today’s impression of Network Function Virtualization (NFV) architecture—despite suppliers’ and standards bodies’ best efforts at creating management and orchestration frameworks—there are gaps in the spaces where service quality management, assurance, customer experience management, analytics, and orchestration should meet. This repo...

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15 Dec 2016  |  North America

Virtual Assistant Invasion—Will They Take Over the Contact Center

Advancements in Speech Technologies, Big Data and AI Unlock Growth Potential for Customer Care

Employing advancements in technologies such as artificial intelligence (AI), machine learning (ML), Big Data and Analytics (BDA), and natural language processing (NLP), VAs are emerging as viable self-service options across industries. Investigating VAs as part of an omnichannel and digital transformation strategy should be a strategic imperative f...

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15 Dec 2016  |  North America

North American Wearables and Other Devices Market, 2016

Cellular Connectivity and Internet of Things to Stimulate Tier I Mobile Operator Plans, Pricing, and Purchasing Trends

Wearables are a relatively new product group in North America (NA). Since smart watches first entered the market several years ago, the wearables category has branched off into a large number of devices like fit bands, smart clothing, health monitoring devices, and a variety of others. As the group has expanded, so have the number of manufacturers ...

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14 Dec 2016  |  North America

Stratecast Predictions 2017: The Year Ahead

In this report, Stratecast provides several views voiced by our analyst teams into the multiple dimensions of the communications marketplace, including those tied to: big data, business services, cloud, the connected home, consumer services, the operations & monetization functions, and secure networking. These prognostications are what form this, o...

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The Consumer Communication Services Tracker 3Q16 provides detailed information for several companies in the consumer communication services market for US and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenue, net add(loss), projection, and market share.

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10 Dec 2016  |  North America

CenturyLink to Acquire Level 3

Aims for #2 Spot in the U.S. Communication Services Market

With CenturyLink’s acquisition of Level 3, the company’s U.S. competitive positioning (based on market shares) in the high-growth, enterprise segment will leap to second place, behind AT&T. In this paper, we provide Frost & Sullivan’s analysis on the implications of this merger to the companies and the market.

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09 Dec 2016  |  North America

Analyst Insights from the Partners Connected Health Symposium 2016

Moving from Technology Focus to the Human Element for Optimal Engagement and Success

The 13th annual Partners Connected Health Symposium was held at the Boston Seaport Hotel & World Trade Center in October 2016. The key theme of the event was “Digital technology that cares. Bringing the human element to life.” The following piece presents analyst highlights, views, and major observed themes in digital health as well as company-...

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09 Dec 2016  |  North America

Growth Opportunities in the Hosted/Cloud Contact Center Market

Actionable Strategies and Tactics to Maintain Leadership in a Growing Market

New analysis from Frost & Sullivan's Digital Transformation program finds that the market for cloud contact centers continues to increase. The acceleration of omnichannel and digital transformation, coupled with the C-suite demands for stronger and swifter growth, is driving future technology acquisitions. Clear articulation of visionary perspectiv...

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