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10 Nov 2017  |  Europe

The Global Paytech Market, 2017: Driving Transaction Transformation

The Application of Enabling Technologies will Underpin the Delivery of Disruptive Payment Services to Customers

Fintech companies are disrupting the traditional banking and financial services ecosystem by leveraging innovative technologies in order to provide value-added services. Paytech appears as the most exciting subsector of the Fintech industry. Indeed, most technology innovations are used to perform payment transactions in a disruptive way: faster, an...

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25 Jul 2017  |  Europe

Open Data Strategies of Real-time Cities

Commitment and Pragmatism Make Moscow a 'Must' on Smart City Innovation Watch-lists

This market insight is part of Frost & Sullivan's Real-time Cities Research Program. In recent years, it has become evident that cities see an opportunity to stimulate economic growth by opening up their substantial sources of data to digital services innovators. To become true real-time cities, they strive to do more than simply publish existing i...

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05 May 2017  |  Europe

Europe Contact Center Outsourcing Buyer’s Guide, 2017

26 Providers in a World of Exponential Change

The highly competitive contact center outsourcing market in Europe faces many challenges. Even while enterprise decision-makers deal with a troubled economy, and seek to cut costs and improve service, it is sometimes difficult for them to differentiate between the services offered by competing providers and to determine what partnerships best suit...

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