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12 Sep 2017  |  Latin America

Analysis of the Latin American Contact Center Outsourcing Services Market, Forecast to 2022

New Technologies and Increasing Customers´ Expectations Provide a New Window for Differentiation

The Contact Center Outsourcing (CCO) Services Market in Latin America experienced high growth in the offshore segment, while the domestic business was negatively affected by the regional economic crisis. The United States consolidated as the main market for offshoring, while Latam-shore activities grew driven by Latin America companies looking to ...

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02 Aug 2017  |  North America

Future of B2B Online Retailing

Connected Marketplaces Transition from Transactional Hubs to Assistive Selling

Online B2B retailing is at an inflection point and is going through major shifts in technology and business models. The B2B market will outgrow the B2C market by 2025, with China taking the lead. The market is evolving due to shifts in the impact of mobility and role of digital channels. Retailers, in order to cope up with the change in the market,...

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Thur, March 26, 2020

WEBINAR

What Now? Fill Your Lost Tradeshow Pipeline

11:00AM EST | 8:00AM PST

With recent global health concerns, alternate ways of forming real connections is top of mind. Act Fast, Think Digital, Go Virtual, and Look Local.
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In less than 15 minutes, you will be provided insight to more accurately assess your company.

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April 6 – 9, 2020

WEBINAR

New Product Innovation & Development

2PM EST | 11:00AM PST DAILY

We are excited to announce, complimentary to you, a week’s worth of virtual content presented live by a select group of speakers from our New Product Innovation & Development: A Frost & Sullivan Executive MindXchange.
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