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07 Nov 2019  |  North America

Growth Opportunities in the North American Contact Center Market, Forecast to 2023

Infusion of AI is Driving Customer Contact Strategy and Development

New analysis from Frost & Sullivan's Information and Communications Technologies program titled Growth Opportunities in the North American Contact Center Market finds that the market for contact centers continues to increase. For cloud, the acceleration of omnichannel service delivery and digital transformation, coupled the inclusion of new technol...

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