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03 Nov 2021  |  Europe

Europe Customer Experience (CX) Outsourcing Market, Forecast to 2025

AI and Digital Technologies Drive Transformation Growth

This study provides an overview of the European customer experience outsourcing services market. End-user organizations today are desperately looking to automate services and shift into digital their CX strategies - thus taking out cost, streamlining operations, and increasing revenue. The CX services providers need to understand exactly what end-u...

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03 Nov 2021  |  Global

Surge in Demand for Materials for Head-to-Toe Disposable PPE in the Wake of Recent Pandemics

The Rising Need for Disposable Protective Products Triggered by Covid-19 Drives the Demand for High Performance Materials

This growth insight research report will review the market trends and opportunities in the materials for head-to-toe disposable protective products, at a global level. Global high-performance materials suppliers are making textiles (fibers and fabrics), plastics and elastomers, adhesives and coatings available to fabricators of disposable protecti...

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26 Oct 2021  |  North America

North American Used Car Growth Opportunities

Lack of New Cars for Sale and Demand for Digital and Contactless Services Influence Growth Strategies

The COVID-19 pandemic and global shortages of microchips have had a huge negative impact on the North American used car market (the United States and Canada). Factories and dealerships remained closed during lockdowns, which stalled car production and sales. After they reopened, the lack of microchips interrupted car production once more. Although ...

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03 Nov 2021  |  Global

Strategic Profiling of New Age Electric Commercial Vehicle Start-Ups

Strong government incentives for EVs and aggressive corporate emission goals driving growth of new age electric vehicle start-ups

The current decade is expected to create new opportunities and more demand for greener powertrain alternatives. The biggest opportunities are seen in battery electric technology to expedite adoption for a cleaner and sustainable mobility. Over the last decade battery prices have fallen precipitously and are expected to reduce even further in the ne...

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03 Nov 2021  |  Global

Growth Opportunities for NDT Inspection Services in Oil & Gas

Oil & Gas Market Recovery and Online Monitoring Technologies Drive Growth

The non-destructive testing (NDT) inspection services market is recovering well after a phase of decline caused by the oil price crash. It is currently worth $9381.9 million, and is expected to grow at a compound annual growth rate (CAGR) of 4.5% from 2018 to 2023.The NDT oil & gas inspection market expected to reach $5291.9 million by 2023 with a ...

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03 Nov 2021  |  North America

Frost Radar in the Oil and Gas Companies using Aerospace Innovations

A Measurement System to Spark Companies 2 Action (C2A)—Innovation That Fuels New Deal Flow and Growth Pipelines

Given the similarities of the nature of work in the aerospace and the energy industry, there has been a gradual shift by the oil and gas industry to adopt aerospace technologies that have proved to increase efficiency and reduce overall operational costs across the entire value chain. The research discusses the profiles of companies that have helpe...

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28 Sep 2021  |  North America

North American Contact Center Buyers Guide, 2021

Digital Transformation and Artificial Intelligence are Growth Opportunities that Spur a More Human Approach to Customer Care

New analysis from Frost & Sullivan's Information & Communication Technologies program presents some of the trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience in the next few years, and includes insights for selected industries, business models, and technology areas, including: • ...

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20 Aug 2021  |  North America

Power Distribution and Retail Digital Transformation Growth Opportunities

Shift Toward Multifunctional Cloud Platform Solutions Powers Future Growth Potential

Digitalization is the key enabler of decentralization and decarbonization, the other two Ds shaping the energy industry transformation. Cloud computing, Big Data, analytics, and the Internet of Things (IoT) are among technologies that enable the digital transformation of electric utilities and facilitate new ways of electricity production, storage,...

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16 Aug 2021  |  North America

The North American Logistics and Transportation Growth Opportunities

Smart Digital Technologies with Service Innovation Deliver Collaborative Partner Solutions to Drive Transformational Growth Across the Value Chain

The COVID-19 pandemic has left its footprint on most industries across regions; the North American logistics and transportation industry is no different. This industry is critical for economic activity, a point more evident than ever in these unprecedented times. The North American logistics and transportation industry is complex and fragmented wit...

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24 May 2021  |  North America

The Coming of Age of NFV-based Virtual Network Services

COVID-19 Forces Businesses to Re-evaluate Their WAN Virtualization Strategies

As businesses embrace SD-WAN, they are quickly realizing that a holistic approach to enterprise WAN virtualization is critical, and several aspects of traditional WAN edge or branch infrastructure will need to change to make the WAN truly agileNFV-based virtual network services have been available in the market since 2016, with slow market adoption...

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